Stephanie Linton
Email: *********@********.***
Address: **** ****** ******
City: Denver
State: CO
Zip: 80207
Country: USA
Phone: 317-***-****
Skill Level: Management
Salary Range: $40,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Stephanie Linton
3533 Dexter Street Denver, Colorado 317-***-**** *********@********.***
EDUCATION
Bachelor of Science in Tourism Management, Major focus-Hotel & Resort Management
Indiana University, Bloomington, Indiana May 2011
*3.4 GPA in Major concentrations
*Dean`s List 3 of 9 semesters
WORK EXPERIENCE
Sales Manager, Indianapolis Marriott East, Indianapolis, IN
May 2012-Present
*Managing and soliciting of various markets-Education, Fraternal, Military Reunion, Government, Local Sports-sales for a Multi-Property of 501 guestrooms and 75,000 square feet of meeting space
*Attend tradeshows, participate in marketing blitz and outside calls to gain new customers and maintain existing relationships
*Participated in serving major Indy 500 sponsor, Bryant Heating and Cooling Systems
Sales Manager, University Place Conference Center and Hotel,
Indianapolis, IN August 2011-May 2012
*Solicited and handled of various markets-Social, Military, Education, Religious, Fraternal-sales of 268 guestrooms and 40,000 square feet of meeting space
*Implemented sales strategies to meet profit goals by prospecting, cold calling, and establishing relationships with new and existing customers
*Attended annual tradeshows to maintain and gain future sales opportunities
*Participated in serving the AFC team during Super Bowl XLVI
Guest Service & At-Your-Service Representative, Indianapolis Marriott Downtown, Indianapolis, IN May 2011-August 2011
*Provided excellent customer service
*Prepared, confirmed, and processed check-ins and check-outs
*Handled requests, changes, room reservations, and cancellations
*Ran, reviewed, and completed daily reports and logs
*Administered all payment types, adjustment and correction vouchers, paid-outs, and miscellaneous charges
Intern, University Place Conference Center & Hotel,
Indianapolis, IN January 2011-April 2011
*Shadowed and worked alongside all managers and employees within each department
*Worked on projects within each department
Supervisor, Pyle`s Pools, Indianapolis, IN May 2010-September 2010
*Maintained efficient operations and supervisions of over 50 employees, among eight residential pools
*Collaborated with fellow employees in a groupthink setting, implementing strategies to efficiently run operations
*Scheduled and coordinated monthly employee meetings, trainings, and performance evaluations of over 50 employees
*Created and amended weekly schedules adapting to business conditions to improve company performance
*Enforced operations strategy while maintaining the overall efficiency of each pool
Manager, Pyle`s Pools, Indianapolis, IN May 2009-August 2009 Manager, DJ`s Pool, Carmel, IN May 2008-August 2008
*Collaborated with employees and supervisors to construct daily schedules
*Trained and mentored five lifeguards while running weekly meetings
*Evaluated and reported the performance of lifeguards to their supervisors
*Used interpersonal communication skills and analytical problem solving when conflictions arose
*Supervised over 100 patrons and five lifeguards while maintaining pools
*On call manager, traveled to other pools to cover shifts and resolve problems
*Reduced risky behavior amongst the patrons
Assistant Manager, DJ`s Pool, Carmel, IN May 2007-August 2007
*Assisted in creating weekly work schedules
*Monitored the duties of ten lifeguards, while supervising over 150 patrons
*Performed general maintenance to adhere to the condition of regulated standards
*Organized and coordinated special events and parties
SKILLS & CERTIFICATIONS
*Experience working in Delphi, PMS, Micros, and MARSHA
*Computer Skills-Excel, Access, & Word with the ability to create proposals, contracts, graphs, queries, and worksheets
*Philanthropy Committee, Indiana University-Camp Kesem
*Students for Educational Equality Organization, Indiana University-Corresponded with a group of 25 students to form a non-profit organization
*American Red Cross: Adult, Child, and Infant CPR and First Aid Certified
AFFILIATIONS
*Hamilton Southeastern Youth Softball Association May 2004-Present
*Social Government Meeting Professionals (SGMP) August 2011-Present
*Fraternity Executives Association (FEA) August 2011-Present
*Religious Conference Management Association(RCMA)
August 2011-May 2012
*International Association of Conference Centers Emerging Trends Committee January 2012-May 2012
*Indiana Society of Association Executives (ISAE) July 2012-Present
*REFERENCES AVAILABLE IF NEEDED*