Management Sales

Bryan Hersley

Email: *********@********.***

Address: **** *. ***** ***.

City: Idaho Falls

State: ID

Zip: 83401

Country: USA

Phone: 208-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

BRYAN M. HERSLEY

3064 N. Oscar Avenue aa Idaho Falls, Idaho 83401

208-***-**** aa *********@********.***

Highly skilled management professional seeking to leverage over 8 years of experience in client relationship management and program delivery in a sales-oriented project management role. Highly effective communicator and relationship builder able to work with clients, agencies, and providers at all levels to understand their needs and present services that best match their goals. Strong talent for guiding end-to-end lifecycle management for key initiatives and programs, including leading healthcare and behavioral health facility management. Proven influencer able to liaise with key contacts in the industry and the community to gain buy-in, utilizing effective sales techniques to present the benefits of products and services. Demonstrated ability to increase the client base through outreach efforts that focus on not only bringing the message to the target market, but increasing the company reputation to secure a more solid competitive position. Motivational team lead dedicated to fostering adoption of best practices and standards among all team members.

Project Management aa Relationship Building aa Client Account Management aa Strategic Sales Planning

Communications aa Pharmaceutical & Medical Industry Liaison aa Consensus Building aa Negotiation

Staff Training & Development aa Client Acquisition & Retention aa Requirements Gathering aa Team Building

Process Improvements aa Organizational Development aa Business Networking

PROFESSIONAL EXPERIENCE

GAUSS MANAGEMENT RESEARCH AND ENGINEERING, South Ogden, Utah aa (September 2012 aaa Current)

Provides a full range of program management, research, systems and software engineering, and technical and administrative services to the public and private sectors.

Program Manager

Provide oversight of scheduling and technical performance of programs and projects. Responsible for managing the performance of contracts to ensure all the necessary technical, business, and administrative planning activities are successful. This includes organizing, coordinating, tracking (e.g. cost, schedule, deliverables), and data management. Required to ensure that assignments are completed in a thorough and timely manner. Prepare written documentation of accomplishments for the customer. Primary point of contact for work to be performed under contracts.

INNOVATIVE HEALTH CARE CONCEPTS, Idaho Falls, Idaho aa (November 2004 - August 2012)

Provider of specialized services, therapy, and support for children and adults with developmental and mental health disabilities.

Clinical Supervisor, The Learning Center (July 2009 - August 2012)

Promoted to coordinate facility operations for the adult center, with the goal of growing the center to bring in more clients and provide a stronger range of services to support clients in achieving their independent living goals. Establish client schedules. Prepare implementation plans tailored specifically to individual client needs. Act as primary point of contact with clients, parents, and care providers. Conduct periodical reviews of client progress and regularly update client files from various sources. Primary point of contact for negotiation and management of Medicaid budgets. Coordinate center staff in working with clients, including updating them on key changes to the company and the center, monitoring their performance, and providing guidance, mentorship, and mandatory ongoing training. Track and review employee time and billing sheets prior to submission to Medicaid for reimbursement.

BRYAN M. HERSLEY aa Page 2 aa *********@********.***

INNOVATIVE HEALTH CARE CONCEPTS, continued:

Also handled building and vehicle administration, maintenance, and tracking.

aa Increased the number of clients served by the Learning Center 3x over the course of 3 years.

aa Took a key role in a major regional audit that resulted in high scores for the adult program, with the Learning Center as a whole receiving the maximum 3-year recommendation on results.

aa Consistently recognized for achieving the highest scores possible on all annual reviews.

Targeted Service Coordinator / Plan Developer (November 2004 - July 2009)

Prepared individual program plans and worked with 45-50 developmentally disabled and dually diagnosed clients per month. Assessed client needs and goals, established plans, and monitored progress and ongoing services. Developed an extensive network of key relationships with medical health professionals, mental health professionals, staff, family, and others involved in client lifestyle and care. Documented detailed records of communications with client service providers. Authored plan addendums as necessary. Conducted monthly on-site visits to evaluate client progress. Collaborated with Region 7 Department of Health and Welfare Care Managers to obtain plan approvals and address any concerns. Established and administered annual budgets for adult Medicaid services, including liaising with teams to ensure services achieve Medicaid budget goals. Provided counsel and information to clients and families on Medicaid and Medicare policies.

aa Brought in new clients through referrals from doctors, school staff, and therapists as a result of superior performance and compassionate service.

aa Honored with commendations from administrative management and external partners.

aa Excelled in all performance areas scored on annual evaluations.

aa Received a promotion to Clinical Supervisor in recognition of exceptional skills.

DEVELOPMENT WORKSHOP, INC., Idaho Falls, Idaho aa (March 2003 - November 2004)

Delivers therapy, personal services, life support, and career counseling aid to clients with developmental disabilities.

Career Counselor / Job Developer / Job Coach / Sales

Collaborated with vocational rehabilitation counselors on supporting and assisting clients with disabilities in obtaining employment. Liaised with counselors to discuss client progress and deliver monthly reports on client activity. Communicated with community employers and companies to not only present the benefits of the Development Workshop program, but track the progress of previously placed clients. Leveraged sales and presentation tactics to gain buy-in from employers. Authored, updated, and managed individual program plans. Coordinated job development and job task analyses. Created effective training programs designed to impart the skills needed for successful performance. Led one-on-one and small group training. Utilized behavioral and verbal prompts, reinforcement procedures, and work performance sequences. Gathered key data from training sessions for use in further developing client skills. Provided client guidance in preparing for interviews.

aa Mentored a client to achieve Client of the Year out of 100 as the client's career counselor, aiding the client in securing a position with a respected, notable employer in the local community.

aa Met and surpassed the monthly quota for required job placements.

FORMAL EDUCATION

Bachelor of Business Administration / Business Management / 2001

Idaho State University - Pocatello, Idaho

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