Customer Service Quality Control
Resume:
Andrew Krieger
Email: abp2j5@r.postjobfree.com
Address: ** ********* ***** ****
City: Allentown
State: NJ
Zip: 08501
Country: USA
Phone: 609-***-****
Skill Level: Management
Salary Range: $50,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Andrew Krieger
36 Galloping Brook Road
609-***-****, cell 609-***-****
abp2j5@r.postjobfree.com
Objective to obtain a management position in the retail industry that will utilize my
organizational, leadership and communication skills
Overview More than twenty years of professional management experience. Exemplify leadership qualities and professionalism.
*Extensive background in customer-oriented service operations and business development, including sales, marketing, promotions, and cost control.
*Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations.
*Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly.
*Familiar with Microsoft Word, Microsoft Excel, e-mail.
Areas of Expertise * Management, Supervision
* Training and development
* Maximizing store productivity and staff performance
. Customer Service
Professional Experience
New hope foods LLC t/a Brick Cheeburger Cheeburger
Owner/General Manager
2010 - 2012
* Hire, train, and direct kitchen staff, servers and other front of the house employees
* Oversee 30 employees
* Customer service and relations
* Office management
* Develop marketing strategy and promotional offers
* Assure quality control and minimize waste.
* Track inventory
MPKids inc. t/a Cherry Hill Cheeburger Cheeburger and Sicklerville Cheeburger Cheeburger
2006 - 2010
District Manager
* Hire, train, and direct kitchen staff and servers
* Oversee 55 employees
* Customer service and relations
* Develop marketing strategy and promotional offers
* Assure quality control, and minimize waste.
* Oversee implementation of Cheeburger Cheeburger standards
* Liaison between Cheeburger Cheeburger corporate and MPKids
* Track inventory
* Control payroll
Jask foods Inc. t/a Friendly`s of Robbinsville, Freehold
And Aberdeen
2002 - 2006
District Manager
* Oversee the operations of 3 restaurants
* Oversee 100 employees
* Customer service and relations
* Track inventory
* Oversee implementation of Friendly`s standards
* Liaison between Friendly`s Corporate and Jask foods
* Control payroll
* Assure quality control and minimize waste
Jask foods Inc. t/a Friendly`s of Freehold 2000 - 2002
General Manager
2000 - 2002
* Hire, train, and direct Kitchen Staff & Servers
* Oversee 30 employees
* Customer service and relations
* Office Management
* Develop marketing strategy and promotional offers
* Assure quality control, and minimize waste.
* Track inventory
Mantua Partners Inc. t/a Timberline Shop N Bag
General Manager
1992 - 2000
* Manage supermarket doing over $9,000,000 per year
* Customer service and relations
* Oversee all departments labor and inventory control
* Oversee 125 employees
* Office Management
* Cash control
* Develop marketing strategy and promotional offers
* Assure quality control, and minimize waste.
* Assist in writing weekly advertisement
* Track inventory
References & Supporting Documentation Furnished Upon Request
Contact this candidate