Post Job Free

Resume

Sign in

Quality Assurance Customer Service

Location:
Ozark, AL
Posted:
January 04, 2013

Contact this candidate

Resume:

Billy Crittenden

Email: abp2c2@r.postjobfree.com

Address: *** ****** ******

City: Ozark

State: AL

Zip: 36360

Country: USA

Phone: 334-***-****

Skill Level: Entry

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

BILLY CRITTENDEN 162 Holman Street / Ozark, AL 36360 Phone: 334-***-**** / abp2c2@r.postjobfree.com

Professional Experience

Weapons Specialist Supervisor 2010 - 2012

United States Navy Ayase City, Japan

* Trained as a skilled electrical mechanic with knowledge on maintenance and troubleshooting of weapons air armament units.

* Inspected and tested machinery and equipment to diagnose machine malfunctions.

* Led a team of four technicians to perform and complete 437 maintenance actions and incorporating 67 Technical Manual Changes.

* Efforts resulted in a divisional 93.8% ready for issue rate, and contributed significantly to the department achieving an unprecedented 98% production efficiency rate.

* Flawlessly managed 83 Aviation Armament Equipment and 165 Single Hoist Weapons Loading items valued at $3.1 million, while maintaining a 92% ready for issue on hand equipment of units operating in 5th and 7th Fleet Area of responsibility.

* A devoted mentor and instructor as well skillfully training two technicians in Naval Aviation Maintenance Programs and Aviation Armament Equipment policies and procedures, resulting in qualification of two Collateral Duty Inspectors and 50% reduction in divisional

* Quality Assurance audit discrepancies. I collaborated with work centers, and departments to ensure smooth work flow, and efficient organization operations.

* Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.

* Oversaw proper packaging of products and maintained positive relationships with all customers.

Weapons Forklift/Armament Weapon Support Equipment Supervisor 2005 - 2009

United States Navy Norfolk, Virginia

* Supervised 8 personnel in unscheduled/scheduled maintenance on 30 Ramen Reach Electric Reach Forklifts by Fleet Support Equipment Regional Repair Center and completion of 45 3M/Damage Control maintenance actions in preparation for inspection and survey.

* Supervised 35 junior airmen during CVN-69's first major weapons on load in five years, resulting in the safe and expeditious movement of over 800 conventional weapons lifts, totaling 1.6 million pounds with zero mishaps.

* Solely responsible for supervising 34 sailors in the scheduled/unscheduled maintenance 0f 2,800 pieces of Armament Weapons Support Equipment and the upkeep of 65 divisional work spaces.

* Achieved the qualification of Weapons Armament Specialist Quality Assurance Observer.

* Responsible for the inspection, transfer, safe movement, and handling of over 3,500 tons of conventional weapons throughout 3 of the ships hangers and 8 weapons elevators during the 2009 Eisenhower deployment with zero mishaps.

Armament Equipment Technician 2003 - 2005

United States Navy Virginia Beach, Virginia

* As Armament Equipment Technician having performed intermediate maintenance, inspection and repair on Aircraft Armament Equipment and associated components.

* Directly involved in the complete disassembly, cleaning, lubrication and assembly of 45 F-14 gun rotors increasing fleet wide equipment quality and reducing degradation of overall weapons systems.

* Highly committed to the responsibility to inspect machine parts for conformance to product specifications.

* Kept supervisor informed of job progress and material requirements.

* Managed work with little supervision and used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.

* 2001 -2002

United States Navy Ceiba, Puerto Rico

* As Armament Equipment Technician I was responsible for testing, troubleshooting and repair for T/-4J Aircraft, UH-3 Helicopter and P-3C Aircraft Armament Equipment.

* Reduced work center workload by 50 percent and reduced overall shop turnaround time by 25 percent while maintaining the highest level of customer service to the fleet.

* Performed over 25 preventive maintenance inspections on ADU-482 bomb racks ensuring all equipment was ready for issue prior to checkout.

* Played part in troubleshooting and repair of 16 Aero-20B and eight Aero-7A bomb racks, as well as performed corrosion preservation on 85 pieces of A-4 Aircraft Armament related gear, contributing to a 98 percent reduction in the work center's bomb rack workload rate.

* Personally oversaw the pack up and transportation of all weapons equipment was accounted for and delivered to the transferring command.

Weapons Technician/Line Handler 1998-2001

United States Navy Ayase City, Japan

* While working for VFA-195 I contributed to the squadron's 98.5% flight time completion rate while deployed to Anderson Air force base Guam in support of a major command operation. I analyzed departmental documents for appropriate distribution, and filing.

* A driving force as a team member in the safe and successful loading and expenditure of over 100, 000 lbs. of weapons during 3 major operations.

* Continuously seeks out more tasking and responsibilities.

* Displayed an excellent personal appearance. Physically fit, maintains a sharp uniform appearance while on and off the job.

* Selected as Plane Captain of the month for July 1999. Accurately read blueprints and repair manuals to identify mechanical problems and fix them.

Weapon Specialist Supervisor 1997- 2012

United States Navy

* Trained as a skilled electrical mechanic with knowledge on maintenance and troubleshooting of weapons air armament units.

Inventory Control

* Restocked and organized items as necessary and as directed.

* Operation Monitoring

* Used Supply Solutions Shop Tracker to manage projects.

* Quality Control

* Identified and moved empty and broken pallets to proper areas.

* Adhered to quality control procedures and documented quality checks. Product Inspection

* Inspected products to ensure highest quality reporting

* Inspected and tested machinery and equipment to diagnose machine malfunctions.

* Security Clearance: Secret



Contact this candidate