Customer Service Design
Resume:
Adrienne Rodgers
Contract Mobile UI/UX Designer
San Francisco, CA
mobile 415-***-****
email ********@***************.***
http://www.sixfootcreative.com
http://www.facebook.com/adrienne.rodgers
http://www.linkedin.com/in/adriennerodgers
@sixfootcreative
2000/3 - present Six Foot Creative (San Francisco)
Contract Mobile UI / UX Designer
Experience: 12 years of experience working both remotely & on-site with corporate
entities, start-ups, ad agencies and design firms, specializing in mobile UI/UX/Visual
design with a strong background in Flash design & interaction design. Designing user
experiences for iPhone, Android, iPad and mobile web: wireframes, sitemaps, user flows,
personas, prototyping as well as creating polished final assets.
2012/5 - present Coupons.com (Mountain View)
Contract Mobile UX/UI Designer (full-time contract)
Principal designer for Coupon.com s mobile team improving the designs and
architecture of the company s native/hybrid mobile apps: Grocery iQ and
Coupons.com
Redesigned Grocery iQ Android for Ice Cream Sandwich/Jellybean (upcoming
store submission)
Raised Grocery iQ s itunes review rating from 2 stars to 4.5 stars in 5 months
Designed for multiple platforms: iPhone, Android and iPad
Grocery iQ iOS downloads = 3M ; Coupons.com iOS downloads = 1M
Managed Jr. mobile designers and directors who lack mobile knowledge
2012/1 - 2012/2 Apigee (Palo Alto)
Contract Mobile UX Designer (full-time contract)
Designed wireframes for enterprise cloud API management tool
2011/4- 2011/12 Walmart (South San Francisco)
Sr Mobile UI/UX Designer (full-time contract)
Working on the mobile UX team designing walmart s mobile apps
Designing UI, User Experience, visual design, wireframes and user flows for
Walmart s iphone app, android app, ipad and mobile.walmart.com
2010/10 -2011/4 Pinger (San Jose)
Mobile Visual/ UI/UX Designer
Designed graphics and UI for seven of Pinger s iphone, Android and ipad apps
(Textfree and games with 1 million+ daily active users).
Designed 100% of the visual elements, UX and UI of Textfree for web,
prototyping the app using Flash/Actionscript and managing overseas
developers
2006/9 - 2008/12 Cisco (San Jose)
UI / UX Designer (full-time contract)
Contracted with Engineering Learning full-time working with a team of 6 developers
on web applications, Flash applications and internal websites
Designed the UI, UX, graphics and front-end programming (HTML & css) for
web application that matches interns with Cisco managers. Worked with 3
developers
Performed on-site usability testing on Engineering Learning websites and
implemented improvements based on testing results
Created the UI & UX and visual design for Engineering Learning Vendor
Information System (ELVIS), which is a Groovy and Grails based web application
that assists the finance department in management and metrics of nearly 500+
outside vendors
Designed visual elements, layout and interaction design for a Flash based
application which delivers training videos to Cisco employees
Designed and programmed Flash quizzes taken by attendees of Cisco s
learning programs
Created Flash animated cartoons for employee training where I designed
character elements, storyboards, programmed animation using Actionscript,
delivered interactive subtitles using XML
2002/6 -2006/8 Cisco (San Jose)
Flash Designer (off-site contract)
Designed, animated and programmed (Actionscript) Flash training demos for
Engineering Learning
Designed and programmed training demos for Cisco Engineers, creating the
concept, storyboards, graphics, layout and animation using Photoshop, Flash
and Actionscript
Designed and programmed cartoon animations presenting everyday situations
in the Cisco workplace teaching Engineers corporate protocol and best
practices. Lead creative direction, developed storyboards, created design
elements and animated with Flash and Actionscript
2005/3 2005/12 511.org Rideshare (Oakland)
Sr. Web UI / UX / Flash Designer (off-site contract)
Redesigned Rideshare section of 511.org website IA, UI and visual design.
Designed wireframes, sitemap, user flows, final assets
Conceptualized, designed and programmed Flash animation incentivizing
ridesharing on home page
Created animated Public Service Announcement aired on Bay Area broadcast
television using Flash. Designed creative concept, storyboard,
characters/design elements, programmed Actionscript, optimized file for TV
2004/8 - 2005/3 See Wisdom (Berkeley)
Flash Designer (off-site contract)
Designed Flash eLearning application for Bose, used by Bose employees to access
schematics and training materials
UI design using Flash
Animation of schematics synced with audio track
2004/5 -2004/8 Xanthos (Sacramento)
Flash Design Manager (off-site contract)
Managed 2 Flash developers creating Flash applications used to train and quiz
restaurant employees on fire safety
Lead creative direction
Designed training modules using Flash
Designed UI of quiz component of Flash application
2003/9 - 2004/9 San Francisco Symphony (San Francisco)
Web & Visual Designer (volunteer)
Maintained sfsymphonix.com website, designed marketing campaign HTML emails
using Topica, designed membership party print invitations using Photoshop &
Illustrator
2003/2 -2003/6 Bare Escentuals (San Francisco)
Web Designer (off-site contract)
Designed and programmed HTML email for consumers
2003/1 2005/12 Checkmark Inc (Nevada)
UI Designer / Web Designer (off-site contract)
Designed UI for SaaS Web application and Flash Demos for mystery shopping service
offering on-the-spot customer service evaluations by shoppers
2003/1 2004/3 Inbox Marketing (San Francisco)
HTML email designer (off-site contract)
Designed layout, graphics and programmed HTML emails for Dow Corning, Cynosure,
Golf Canada West, Shure, Philosophy
2002/2 2002/9 Jamison McKay (San Francisco)
Flash Interaction Designer (off-site contract)
Worked with a team of designers and developers at ad agency on Flash
applications for Visa and Etrade
Designed interaction, animation and UX of Flash training modules
2001/2-2001/8 Sowden Design (San Francisco)
Flash & Web Designer (full-time contract)
Designed and programmed sowdendesign.com with Photoshop, HTML, Javascript &
Flash
2000/3 2000/7 Bookface.com (San Francisco)
xml/css coder (full-time contract)
Programmed literary content using hand-coded xml/css for dot com start-up
Shorter term projects:
Visa, Etrade, Bose, HP, Office Depot, Cisco, Bare Escensuals, Devicescape, Kensington,
Philosophy, Dow Corning, NetIQ, Pinger, SF Symphony
Skills
Proficient
Expert Level
Javascript
Adobe Creative Suite
XML
Flash
Actionscript
Dreamweaver
PHP
Photoshop (since v.1)
Tortoise SVN (pc) & Synchro SVN (mac)
Visio
Audio Editing Tools (SoundForge, Audacity)
1999-2000 SFSU Multimedia Studies Program (San Francisco, CA)
Internet Design and Technology certificate program
1997-1999 Sorbonne - Paris IV (Paris, France)
Dipl me de Langue et Civilisation Francaises
1995-1997 University of Oxford - St. Anne's College (Oxford, England)
Associate, Bachelor of Arts in English
1992-1994 University of Kentucky (Lexington, Kentucky)
Bachelor of Arts in English
Contact this candidate