Customer Service Years Experience

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ADRIANA

LUCEROWarehouse, Customer Service Rep.

Adriana Lucero

*** *. ******* **.

Avondale, AZ 85323

Cell 602-***-****

E-mail- *******@*****.***

Objective To obtain a permanent full time position in which I will use my skills and abilities.

Education

Aug. 2001 - May.2005 West View High School Avondale, AZ

High School Diploma

Work experience

Sept. 2010 - Jan. 2011 Macy's Warehouse Goodyear, AZ

Prep Mezz Clerk

Prepping clothing items to be picked by pickers for delivery, packaging clothing, labeling and shipping of merchandise.

April. 2010 - July. 2010 Cornerstone Phoenix, AZ

Data Entry / Shipping & Receiving Clerk

Data Entry, Faxing, Filing, Inventory, Dispatch, Closing Invoices, Shipping, Receiving, Responding to Internal E-Mails, Inbound and Outbound Calls, Customer Service

Feb. 2007 - Jan. 2010 Encore Phoenix, AZ

Customer Service Rep / Warehouse

Customer Service Rep, MS Word, Excel, Power Point, Faxing, Filing, Answering Busy Phones, Copying, Kitting, Packaging, Order Picking, Taking Orders, Scheduling Appointment's, Shipping & Receiving.

May. 2005- July. 2007 Domino's Pizza Phoenix, AZ

Customer Service Rep / Payroll

Customer Service Rep, Manager in Training, Payroll, Scheduling of employee's work days, Answering Multi-phone lines, Taking Phone and Walk-in Orders, Inventory of Items in Stock, Opening and Closing Store

Skills

Bi-lingual (Spanish) Reading and Writing

Management Skills (payroll, scheduling, etc.)

Customer Service Experience, Team Building, Communication skills both internal and external, detail oriented, multi-tasking, good analytical skills

Computer Skills (Word, Excel, PowerPoint, Outlook Express, Internet)

Knowledge of General Office Equipment, Filing, Faxing, Xerox Machine

Use of multi-phone lines - Inbound and outbound calls, Dispatch

Data Entry, Closing Invoices, Inventory, Kitting, Packaging, labeling, Order Picking, Shipping and Receiving,

- Customer Service Rep: 5 years Experience

- Payroll: 4 years Experience

- Warehouse: 5 years Experience

References 1. Linda Calleros

602-***-****

2. Roberto Guzman II

480-***-****

3. Berniece Penuelas

623-***-****

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