Customer Service High School

Adrianna Jelesnianska

********@********.***

Education

University of Illinois at Urbana Champaign May 2012

Bachelor of Science in Mathematics with a Minor in Secondary Education GPA 3.6/ 4.00

Experience

University of Illinois Housing and Dining Services Urbana, IL

Caterer/Student Supervisor November 2008-Current

Provide excellent customer service at over 200 events

Trained over 10 students to utilize their organization and teamwork skills

Accommodate to formal and informal settings

RJ. O Brien Trading Company Chicago, IL

Intern/Floater June 2008-August 2008

Directed visitors and clients to correct resources

Developed social activities for a staff of 200 qualified traders

Analyzed potential coffee and travel agencies according to the company s need

Assessed and logged over 1000 client surveys on Monkey Survey

Involvement

Illini Union Board Urbana, IL

Committee Chair for Enriching Programs January 2010 -Current

Researched potential campus speakers that are of interest to the students

Prepare the entrance table to greet and inform students

Provided and scheduled catering receptions for two lecture speakers

Urbana High School Urbana, IL

Volunteer Tutor January 2009-December 2009

Assist sophomores and juniors with algebra assignments during classroom hours

Provide extra-assistance to individual students when needed

Supervise group activities in the classroom

University of Illinois Student Senate Urbana, IL

Academic Affair Committee Intern September 2008- May 2009

Publicized Orange and Blue Spirit Recognition Awards to over 20 organizations

Collaborated with the committee a resolution in regards to the new online Global Campus

Promoted faculty nominations to students on campus

Taft High School International Baccalaureate Office Chicago, IL

Volunteer June 2009

Presented to over 100 high school students regarding the life of college

Scheduled over 100 interviews for International Baccalaureate program applicants

Reviewed and selected applicants for Advancement Via Individual Determination (AVID) program

Honors

Legacy Scholarship Recipient 2008-2010

Horace Wu Dining Scholarship Award January 2010

General Assembly Scholarship Recipient July 2010

References available upon request.

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