Customer Service Sales

Location:

Topeka, KS

Posted:

December 18, 2012

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Resume:

Marketing/sales Updated Dec **, ****

Educational Brief

****-**** ***** ********** ******, KS

****-**** ********* ********* ******* Norfolk, NE

****-**** ******** ********* ******* Norfolk, NE

Work Experience

Amy L. Prill

“PASSIONATE for LIFE ~ COMPASSIONATE for PEOPLE”

785-***-****

**********@*****.***

Travel up to 50%

Champion in Building Business Relationships; Persuasive Sales, Project Management, Creative Marketing and Event Planning Professional with high analytical skills and ability to provide creative solutions to business opportunities. An energetic, positive attitude, goal oriented professional with a proven history of exceptional levels of performance in competitive environments; (corporate, research & development and manufacturing), project management and outstanding customer service.

SUMMARY

More than 15+ years of building business relationships, sales, customer service, marketing, and project management experience for two Fortune 500 Companies. Industry expertise includes sales, trade show, sponsorship, special event, symposium, product launch, training, meeting, travel, and hospitality management. I am a confident, engaging professional with a keen focus on delivering world class sales, customer service, and host talents.

PROFESSIONAL EXPERIENCE

Colgate Palmolive-Hill’s Pet Nutrition, Inc., Topeka, Kansas 1997-2012

Hill’s Global Marketing Tour Manager

Served as a company liaison at the company’s state of the art research and development facility, manufacturing plant and corporate headquarter. Delivered a highly unique education, meeting and event experience for clients. Developed solid business relationships with key decision making customers. Created strong business relationships with vendors and negotiated annual contracts.Traveled and assisted personnel to ensure sponsored events were successfully executed in all aspects at trade shows.Reviewed and compiled company’s sponsored events for 26 trade shows for distribution to all attendee and delegated duties to staffSelected and purchased over $100K marketing materials for conferences to ensure companies visibility.Managed company sponsored events at national association trade shows in the United States.In less than a year saved the company over $500,000 in nonessential spendingManaged $1,000,000 annual budget. Managed company’s product focused meetings at industry’s trade shows.Chief host and company liaison to ~500 physician global guests annually.Enhanced tour effectiveness by streamlining everyday responsibilities for department, trained team on logistics, sales opportunities, hosting, and continuous improvements and cost savings for company.Delivered the company’s marketing message and increased visibility in various locations, ie, signage on charter buses and in host hotel. Created presentations for parent company quarterly reviews and managed officer’s demanding schedule.Took initiative to assist team when short staffed in various roles.Recommended that company avoid hiring head counts in this process which saved over $300,000.Exhibited a highly visible position interacting with executives, senior management and corporate guests.Hosted and managed logistics when industry executive board members visited and toured corporate office.Served as the department’s corporate liaison when team was absent.

Requested by the Vice President of Marketing to operate multiple off-site department meetings and events, average attendance of 85-175 guests. This educated employees, built teamwork, and increased sales.

Assisted three directors and their departments.

Processed and delivered daily call reports for professional call center and supplied results to director.

For five years managed a 3 day meeting including events and entertainment for representatives from 32 colleges; influencing them with company’s dedication to industry and education.

Managed company’s prestigious award ceremony in various venues in the United States.

Developed a marketing research library which organized conducted studies.

Walmart-Sam’s Club, Topeka, Kansas 1993-1997

Membership Sales Manager

Delivered leadership to ensure the “right employees were in the right positions” which would ensure the most growth for the company. Created and implemented new pricing comparison tool for sales. Trained and developed team to overcome objections, increase professionalism and be accountable for their sales objectives.

Awarded top club in annual membership sales for two years.

Represented Sam’s Club to area businesses and educated them of the membership benefits to the business and their employees. Cold called potential sales leads.

Received club’s highest membership sales award two consecutive years.

Skills

KEY COMPETENCIES

Champion Relationship Builder Sales Persuasiveness

Contract Negotiation Strategic Planning

Project Management Customer Satisfaction

Trade Show Account Management Business Development

Strategic Selling Trainer Vendor Management

Planning Special Events Continuous Improvement ProcessSite Visit Management Food and Beverage Management Return On Investment Spearhead Initiatives Consulting

Hospitality Talent Decision Making

Job Interests

Job Types(s):

Marketing/Advertising/PR

Consulting / Advising

Veterinary / Pets

Industry(s):

Oil & Gas / Mining

Construction / Engineering

Travel / Hotel / Resort

Employment / Staffing

Employment Type:

Job Location(s):

Conroe / Lake Conroe

Tomball / Magnolia

Oak Ridge / Shenandoah

Contact Information

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