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Customer Service Administrative Assistant

Location:
Wichita, KS
Posted:
December 18, 2012

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Resume:

Resumé of: Sherri Johnson

Planner, Scheduler, Administrative Assistant Updated Dec 04, 2012

Educational Brief

FRIENDS UNIVERSITY – Wichita, KS

Master of Science Management, 2005

Work Experience

SHERRI JOHNSON Conroe, TX 77304 ********@*****.***

OBJECTIVE

Planner/Scheduler/Administrative Assistant

SUMMARY OF QUALIFICATIONS

Microsoft Word, PowerPoint, Excel, Outlook, SAP, Customer Service, Fax Machine, Copy Machine, Postage Meter, Data Entry, Filing, Organization, Presentations, Meeting Set-Up and Delivery, Travel Preparations, Project Management, Recruiting, Partner Relations, Training, Multitasked, Dedication, Integrity, Honesty, Initiative, Confidentiality, Detail Oriented, Analyst, Problem Solver, Team Member

WORK EXPERIENCE

Good Job Equal Great Houston, Community Organizer, Houston, TX 10/2011-04/2012

Developed and maintained efficient relationships with community sources and groups

Worked with underserved residents from diverse backgrounds of class and race

Increased community awareness through canvassing, petitions and informational meetings

Actively participated in daily phone banks to increase community involvement for events

Monitored logistics events and performed vendor research

Spirit Aerosystems, Methods Process Analyst, Wichita, KS 12/2005-01/2011

Established and released shop schedule to mechanics

Collaborated on numerous projects to identify cost and quality improvements

Approved and released jobs per schedule demands in SAP

Provided technical and administrative support to managers and mechanics

Created and monitored weekly and monthly audits to ensure compliance

Generated and posted status reports on management and mechanic boards

Coordinated and implemented activities to resolve production problems and minimize costs

Wichita Technical Institute, Admissions Representative, Wichita, KS 03/2005-11/2005

Conducted onsite tours and enrollment presentations for potential candidates

Successfully met weekly target goals

Analyzed enrollment figures to development and implement recruitment strategies

Advised students of technical programs and assisted with financial aid process

Recruited potential prospects at offsite career fairs

American General, Manager/Sales Agent, Wichita, KS 01/2003-01/2005

Promoted to management due to outstanding sales performance

Assisted agents with closing contracts on sales calls

Recruited, selected, and assisted with new hire process of sales agents

Received numerous awards for exemplary sales as a life insurance agent

Developed a consistent pattern of repeat sales and customer loyalty

Facilitated trainings for sales team on new life and health insurance products

Edison Isely Academy, Administrative Assistant, Wichita, KS 08/1997-08/2002

Responsible for managing and coordinating daily functions of front office

Coordinated travel arrangements for the department staff

Maintained and updated Edison and district database

Maintained confidential student files, staff files, documents and information

Composed and distributed notices to staff, students, and parents of upcoming events

Arranged for substitute in teachers’ absence

EDUCATION

FRIENDS UNIVERSITY – Wichita, KS

Master of Science Management, 2005

Skills

Microsoft Word, PowerPoint, Excel, Outlook, SAP, Customer Service, Fax Machine, Copy Machine, Postage Meter, Data Entry, Filing, Organization, Presentations, Meeting Set-Up and Delivery, Travel Preparations, Project Management, Recruiting, Partner Relations, Training, Multitasked, Dedication, Integrity, Honesty, Initiative, Confidentiality, Detail Oriented, Analyst, Problem Solver, Team Member

Job Interests

Job Types(s):

Administrative / Clerical

Management / Executive

Industry(s):

Oil & Gas / Mining

Airline / Aviation

Nonprofit / Social Service

Employment Type:

Job Location(s):

Conroe / Lake Conroe

Tomball / Magnolia

Contact Information

Sherri Johnson

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