Customer Service Sales Representative
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Employment Wanted
Job Description 1: Payroll
Job Description 2: Mortgage
Job Description 3: Banking
Willing to Relocate?:
No
Additional Info
Susanna Tsiryulnikova
7055 Sepulveda Blvd # 14 ? Van Nuys, CA 91405 ? 323-***-**** ? *********@*****.***
OBJECTIVE: To obtain a position in a well-established company where I can utilize my education, skills and experiences as I contribute to the productivity and profitability of the organization.
EDUCATION
B.S., Business Administration
California State University, Northridge, California
QUALIFICATIONS
Excellent analytical background.
Advanced knowledge of MS Word, Excel, Project, Outlook, and Account Mate.
Strong problem-solving abilities.
Ability to handle multiple projects.
Ability to interpret and apply multiple rules, regulations and operating procedures.
Career oriented professional with strong work ethic and interpersonal skills.
Hard-working, proactive, and dependable.
Outstanding verbal and written communication skills.
Typing Speed 70 wpm; 10 key by touch.
Bilingual Russian.
PROFESSIONAL EXPERIENCE
AAA Accounting & Business Services, Inc.
North Hollywood, California
Accounting Clerk Volunteer 06/11-present
Data entry - enter checks, enter deposits.
Bank reconciliations, misc projects.
A/R - cash receipts posting, Excel misc projects.
Maintain and meet all critical deadlines.
CAPS Universal
Culver City, California
Payroll Coordinator 09/07 02/11
Calculated, audited and inputted multi-state union and non union Commercials and Music Videos payrolls in accordance with client, employee, union, state and federal requirements.
Ensured timely delivery of the payroll in accordance with client requests.
Prepared manual checks, special payments, adjustments and direct deposits. Responsible
for weekly, bi-weekly and semi-monthly staff payroll processing.
Provided employee earnings and analysis where requested.
Established and maintained complete and accurate files of each production company.
Frequent communication with clients and employees providing them with a high level of service.
Maintained and met all critical deadlines.
Countrywide Home Loans
West Hills, California
Suspense Coordinator 05/05 05/06
Conducted full paper and imaging suspense review and audit of regular, government, and paperless EDI closed-loans in corporate environment using industry related software.
Reviewed and cleared collateral, suspense and system-generated conditions to ensure Countrywide s compliance. Processed up to 45 different lenders files on daily basis.
Worked well under strict deadlines in a fast paced environment while exceeding the goals established by the department with 100% accuracy.
Reinforced the commitment to compliance by adhering to all applicable federal, state, and local laws and regulations and the Countrywide Bank s policies and procedures.
Loan Funder 04/03 06/04
Purchase-reviewed (strong data entry) and daily audited collateral and servicing requirements.
Handled regular, government, EDI and equity loans, imaging and Texas A6 files.
Reviewed loan documents for accuracy and completion. Assisted manager in training new hires.
Worked in a high intensity environment and handled time frame sensitive deadlines.
Loehmann s
Beverly Hills, California
Sales Representative 11/97 03/00
Operated cash register and balanced daily receipts.
Priced, stocked and displayed merchandise.
Provided excellent customer service and handled telephone inquiries from customers.
Department of Education
Odessa, Ukraine
Accounting Payroll Analyst 05/93 10/95
Processed Payroll for 700+ employees, prepared paychecks and payroll tax reports.
Reviewed time sheets, work charts, wage computation, and other information in order to detect and reconcile payroll discrepancies, calculated sick leaves, time off, vacation and maternity time.
Verified attendance, hours worked, and pay adjustments, posted information onto designated records. Compiled employee time, production, and payroll data from time sheets.
Created/maintained employment personnel files. Recorded employee information, such as exemptions, transfers, and resignations, in order to maintain and update payroll records.
Provided information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
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