Manager Sales
Resume:
Crystal Pena
Email: ********@*********.***
Address:
City: Chattanooga
State: TN
Zip: 37411
Country: USA
Phone: 347-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
An enthusiastic Leasing Consultant with 1 year of experience, who can lease residential properties including apartments, homes or empty lands/lots to prospective tenants.
Educational Background:
High School Dipolma from Chattanooga State Community College, Chattanooga TN 1/2001 to 8/2012 (Business Management)
Job History / Details:
Summary
An enthusiastic Leasing Consultant with 1 year of experience, who can lease residential properties including
apartments, homes or empty lands/lots to prospective tenants.
Highlights
Bilingual- Fluent in both English and Spanish.
Great time management
Great networking skills
Excellent communication and negotiation skills
Genuine team player who is committed to managing projects flawlessly while contributing to business development
and revenue-producing activities.
Known for demonstrating top-level sales knowledge and an unwavering commitment to excellence and customer
satisfaction.
Worked closely with residents to meet and exceed client expectations as well as to achieve customer satisfaction
Great marketing and sales skills
Work History
December 2012 to Current
The Grove at Hickory Valley Chattanooga, TN
Assistant Manager
Understand and enforce company policy in regards to employee conduct and performance of job responsibilities in Property Manager's absence
Perform as the Property Manager in the PM's absence
Understand and comply with Fair Housing Laws
Charge and post rent payments accurately and process daily bank deposits
Assist with all Leasing Consultant responsibilities as needed
Assists prospective residents with questions and tours of model apartments and town homes.
Processes paperwork and leases for new move-ins, current occupant renewals, transfers and move-outs.
Works with maintenance staff to ensure all work order requests are completed.
In charge of scheduling various contractors to complete work on vacant and occupied units.
Assists property manager with inspections of vacant and occupied units.
Trained on Yardi systems.
Turn over delinquent accounts to Eviction and/or collection attorneys.
May 2012 to November 2012
The Commons at Hickory Valley Chattanooga, TN
Leasing Consultant
The Commons at Hickory Valley Apartments
Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential
apartments.
Update marketing ads daily
Assisted prospective residents with questions and tours of model apartments and town homes.
Processed applications and paperwork for new residents and current resident renewals.
Worked with property managers to inspect vacant units.
Trained on One Site systems.
May 2009 to May 2012
Carrabas Italian Grill Chattanooga, TN
Hostess/Carside
The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the hostess.The hostess is a personal representation of the service and overall hospitality of the staff of the restaurant.
May 2008 to July 2008
Camp Kulaqua High Springs, FL
Camp Counselor
Organized daily activities for children of all age groups. Monitored and tended to the individual needs of each child. Carried out various lesson plans and organized a safe and healthy learning environment. Children
ranged in the ages of 6-15. As an assistant counselor I watched how the teachers interacted with the children and familiarized myself with the responsibilities of a childcare adviser.
Education
2014 Chattanooga State Community College Chattanooga, TN
Bachelor of Arts Business Management
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