Medical Front Desk
Resume:
Lashawn Robinson
Email: *********@********.***
Address: **** ********** *****
City: Atlanta
State: GA
Zip: 30350
Country: USA
Phone: 678-***-****
Skill Level: Experienced
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
La-Shawn Robinson
1504 Sandalwood Drive
Atlanta, GA 30350
*********@********.***
OBJECTIVE
To seek a position in a growth driven, results-oriented company that seeks an ambitious and career-conscious person, where my acquired skills and education will be utilized toward continued growth and advancement.
SKILLS SUMMARY
* PBX Operator, switchboard of physicians lines
* Billing: accounts receiveables,payment posting,claims,insurance verification and Collections
* Front Office: registration, pre- certification, schedule appointments, check-in and check-out
* Supervisory Role: supervised front desk staff
EMPLOYMENT HISTORY
Center for Medicine, Endocrinology and Diabetes, Atlanta, GA
Front Desk Receptionist/Lead Coordinator, 2007 - 2011
Handled multiple telephone lines for 10 Physicans.Registered patients for scheduled appointments, verified insurance coverage, updated and scanned patients demographics for EMR, collected office co-payment and overdue balances. Check patients out of scheduled appointments, scheduled all follow-ups and in-office procedure appointments, collected and posted Self-pay payments, responsible for daily office Close-out. Supervised front desk staff of five, handled vacation, time-off request and arranged coverage, received and handled all front desk complaints and comments. Front office liaison between patients, medical assistants, doctors and management
EMPLOYMENT HISTORY
Montefiore Medical Center- Department of Ophthalmology, Bronx, NY
Senior Accounting Clerk/Front Desk Receptionist, 1999 - 2006
Greeted patients upon arrival to scheduled appointments, handled multiple telephone lines, registered and prepared proper documentations for patients medical records, scheduled all appointments, collected office co-payments, maintained department medical records and Doctors work schedule, retrieved all authorizations for minor/major in-office procedures, determined most appropriate source of information in response to routine inquiries, accounts receivables, payment posting and rejections, submitted insurance claims and determined appropriate billing collection method, daily/monthly total close out. Responsible for Off-site Ophthalmology office.
EDUCATION
Jane Addams Vocational High School, Bronx, NY
H.S., Nursing, Minor: Business Management, 1991
Monroe College, Bronx, NY
Business Management, 1992
Devry University, Atlanta, GA
Healthcare Manager, 2014
TRAINING CERTIFICATES
* Insurance and IDX Registration - Montefiore Medical Center, Bronx, NY, 2002 - 2002
* Medical Office Topics and IDX Scheduling System - Lehman College, Bronx, NY, 2002 - 2002
* Medical Terminology - Lehman College, Bronx, NY, 2002 - 2002
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