Customer Service Assistant

Karen Leonard

Email: *********@********.***

Address: **** ********* ****, #***

City: Sacramento

State: CA

Zip: 95841

Country: USA

Phone: 916-***-****

Skill Level: Experienced

Salary Range: $55,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Karen Leonard

5101 Hackberry Lane, #220

Sacramento, CA 95841

916-***-**** - H

*********@********.***

HIGHLIGHTS

-Strong commitment to high standards of work ethics and teamwork

-Works calm under pressure

-Strong Customer Service and communication with Clients, Management and Staff

-Proactive and works confidently with little or no supervision

-Strong computer and office equipment skills

-Traditional administrative responsibilities, multitasking, excellent telephone demeanor, very organized, and detail-oriented

EXPERIENCE

GIBSON DUNN & CRUTCHER Litigation Secretary; 12/05 to 5/08

* Create, proof, edit, format and coordinate filing and e-filing of Litigation documents and exhibits with Superior, District and Federal courts; verify Judge`s standing orders

* Coordinate deposition logistics, including A/V and court reporter

* Process attorney time-entry and monthly billing/pre-bills for distribution to clients

* Transcribe from dictation and voicemail

* Heavy scheduling, travel arrangements, coordinate and arrange meetings, depositions

* Proof, edit, and format Word, Power Point, and Excel documents

ERNST & YOUNG Executive Assistant; 7/04 to 12/05

* Edit Transfer Pricing Reports and Audit Responses being sent to IRS on behalf of client

* Coordinate internal audit materials and mailings

* Heavy scheduling, travel arrangements, coordinate and arrange meetings, depositions

* Traditional Administrative responsibilities

SQUIRE SANDERS & DEMPSEY Litigation Secretary; 8/02 to 7/04

* Coordinate, organize and process Corporate Transactional documents for mailings

* Research potential new clients on Internet

* Assist other Litigation secretaries with large filings and e-filings

* Process time entry

* Heavy scheduling, travel arrangements, coordinate and arrange meetings, depositions

O`Melveny & Myers Litigation Secretary; 3/01 to 8/02

* Proof, edit and process closing Corporate Transaction documents and mailings (Mergers and Acquisitions, refinancings, bankruptcies, and new company formations)

* Research/download companies` filings information from SEC and USPTO websites

* Process time entry

* Heavy scheduling, travel arrangements, coordinate and arrange meetings, depositions

* SPECIAL PROJECT: Coordinate Corporate attorneys` Annual Meeting fun activities at La Quinta resort; track attorneys and significant others` (200 people) choices of activities, constant coordination with Resort contact, attorneys` and their significant others` choices

LOUDCLOUD (Now known as "Opsware) Legal Secretary; 8/00 to 3/01

* Coordinate monthly after-hours Board of Directors meetings, including producing handouts, organizing IT and catering needs

* Keep track of possible Copyright infringements with daily reports

* Heavy scheduling, travel arrangements, coordinate and arrange meetings, depositions

QUINN EMANUAL URQUHART Litigation Secretary; 1/00 to 8/00

* Format, proof, edit and coordinate Court filings and e-filings with Superior, District and Federal courts

* Check Judges` Standing Orders

* Transcribe from dictation

* Heavy scheduling, travel arrangements, coordinate and arrange meetings, depositions

PAST POSITIONS

* COOLEY GODWARD; Floater/Legal Secretary

* HEWLETT PACKARD; Legal Secretary

* APPLE COMPUTER; Area Associate (Software Development, Public Relations, Legal, Developer Relations)

* IBM; Marketing Secretary

* ALPS ELECTRIC; Receptionist, Office Assistant

SOFTWARE (Apple and PC)

Aderant; Adobe Acrobat; CMS; DocsOpen/PC Docs; DTE; E-File (PACER); e-Time; Elite; Equitrac; iManage; Interaction; Internet (Explorer/Yahoo!/Firefox/Safari/Google Chrome); MS Word / PowerPoint / Excel / Outlook; WordPerfect

ing IT and catering needs

* Keep track of possible Copyright infringements with daily reports

Contact this candidate