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Customer Service Operator

Location:
Apopka, FL
Posted:
December 19, 2012

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Resume:

Randy Watson

Email: *********@********.***

Address: **** *. ******* **.

City: Apopka

State: FL

Zip: 32712

Country: USA

Phone: 407-***-****

Skill Level: Management

Salary Range: $35,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Randy Lee Watson

1140 North Fairway Drive

Apopka, Fl. 32712

407-***-****

*********@********.***

Shipping and Receiving Executive

Objective:

A career with a progressive organization such as yours where I can utilize my exceptional managerial and communication skills and team work ability to create a work environment that not only increases the fiscal viability of the organization, but betters my career prospects as well.

Summary of Qualifications:

A highly experienced shipping and receiving operations executive professional with an impressive track record of 30 years of hands on experience in goods transportation. An operational executive who has demonstrated the ability to assemble and lead diverse teams of professionals to new levels of success in a very competitive industry. Proven ability to successfully analyze a company's critical business requirements, identify deficiencies, increase revenues and improving customer service.

Skills:

Certified Fork Lift Instructor

Certified Fork Lift Operator (all types of Fork Lifts)

Tractor Trailer Operator

Yard Truck Operator

Electric Pallet Jack Operator

Front End Loader Operator

Micro Soft Excel

EFS

Com-data

Tiny Term

Supervised, coached and counseled an abundant staff of employees for a LTL Carrier.

Conducted training and coordinated orientation sessions for new hires.

Adapt and revise daily schedules for optimizing maximum company gain.

Work Experience:

10/1981- Present

Honey Transportation

Apopka, Fl. 32703

Operations Executive

Lead executive for the daily operations of organizing and facilitating team members, processing of checks for payment, scheduling, meeting strict deadlines, acquiring and meeting all insurance and licensing requirements, Randy Watson Resume

Page 2

ensure the correct procedures have been carried out and to identify any training requirements, avoiding all non delivery and/or late delivery difficulties, dealing with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions and resolving in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality.

09/2002- 03/2003

Brief Sabbatical

Due to family situation returned to home state of Michigan for a brief period of time.

Education:

Central Montcalm High School

Stanton, Michigan

June 1981



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