Sales Customer Service

Edward Staatsw

Email: *********@********.***

Address: **** **** ****** **.

City: Saint Charles

State: MO

Zip: 63303

Country: USA

Phone: 636-***-****

Skill Level: Experienced

Salary Range: $75,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

EDWARD FREDERICK STAATS, JR

3169 Moss Pointe Dr. Email: *********@********.***

St Charles, Missouri 63303 Cell: 314-***-****

SUMMARY

A result oriented marketing professional with successful experience in primary care, specialty, and

hospital pharmaceutical sales. Motivated team member and leader with strong organizational,

management, and computer skills in both the public and private sector. Areas of expertise include:

* Sales

* Leadership

* Aviation Industry

* Operations Management

* Innovation

* Customer Service

* Logistics Management

* Training & Development

CAREER ACCOMPLISHMENTS

Private Sector Career

* Over 15 years of experience in sales promoting products in which required a great deal to technical expertise in a variety of environments, which include, hospitals, teaching institutions, Veteran's Hospitals, physicians of various specialties, pharmacies, and private citizens. Entered this profession with no previous medical experience, yet through tenacity, innovation, and the ability to connect with clients was able to excel.

* Promoted 15 different medical products to healthcare professionals, which were indicated for treating illnesses in various systems of the human body, including cardiovascular, dermatological, musculoskeletal, respiratory, central nervous system, and female reproductive, gastrointestinal, as well as pediatric medicine. Also directly involved with 8 new product launches, developing strategies and coordinating activities with colleagues

* Completed a 4-month training program and certified as a Provider Services Representative diagnosing claim issues and benefit information for hospitals, clinics, healthcare professionals, and pharmacies across the United States

* Licensed in Missouri and Illinois to sell Life, Health, and Long Term Care Insurance. Acquired clients via cold calling and referrals. Named local New York Life office "Rookie of the Month" for January, 2009.

* While with Bostwick Labs, devised in-service speaking programs in client's offices which included utilizing company's Division Chief of GI Pathology by bringing him for presentations. Clients were impressed and became customers. Commended by management for thinking "out of the box."

* While with Abbott Labs, responsible for the collaboration of special projects with territory representatives in a district that covered six states. Secured a grant of $10,600 to sponsor a Continuing Medical Education program for the local Crohn's and Colitis Foundation

* Constantly performed well in situations where it was required to "take lemons and make lemonade." Took sales territories that ranked near the bottom nationally to ranking in the top 20% nationally. Such performance directly contributed to a Novartis regional "District of the Year" Award for 2005. Also Voted the "Most Valuable Player of the District" by peers for the first trimesters of 2005 and 2006 Used sales acumen and determination to win the Novartis Pharmaceuticals Regional 2005 Focalin XR Conversion Contest Focalin XR is indicated for treating juvenile a Adult Attention Deficit Hyperactivity Disorder

* Considered a "knowledge expert" by Novartis management and counterparts, providing vital information on how to effectively overcome managed care obstacles in my territory, which was regarded as one of the toughest markets in the region.

* For nearly 2 years as a hospital representative, identified seven key thought leaders and orchestrated their preparation to become Novartis Speakers from the University of Missouri, Southern Illinois University, and the Saint Louis Veterans Administration (VA) Hospital System. Played a key role in having the Asthma/COPD drug Foradil placed on the VA Veterans Integrated Service Network Region 15 Formulary, which includes nine hospitals and numerous satellite clinics. Ranked 12th out of 100 specialists in the Hospital Division in the promotion of the anti-fungal drug Lamisil in 2001.

Operations/Logistics Management Officer - United States Air Force

* Effectively utilized a diverse computerized database to coordinate logistics for the inbound/outbound

Passenger and cargo flights during Desert Shield/Storm which included over 22,000 arrivals and departures

in 9 months. Was granted a Top Secret security clearance while in the U.S. Air Force.

* Served in command positions in military units with over 400 and 1000 civilian/military members. In charge

of office administration, morale, the welfare of unit members, and discipline.

* Assisted in coordinating airlift operations for the recovery of U.S. citizens held hostage in Beirut, Lebanon,

including the widely publicized hostages, Terry Anderson and Edward Tracy.

* Provided direct administrative support to the commander of over 35,000 troops when the U.S. government

came to the aid of Philippine President Corazon Aquino when threatened by coup d'etat.

* Organized and conducted periodic briefings, award programs, and training sessions for large and small

groups including VIPs, such as members of the Rand Corporation and senior Defense Department officials.

* Effectively directed the processing of 350 personnel evaluations and award packages, reducing processing

time by 80% in order to meet compressed deadlines.

* Awards for outstanding service include three Air Force Commendation and one Air Force Achievement medals.

PROFESSIONAL EXPERIENCE

UNITED HEALTHCARE INSURANCE COMPANY St Louis, MO 2009-

Provider Relations Specialist

NEW YORK LIFE INSURANCE COMPANY St Louis, MO 2008-2009

Sales Agent

BOSTWICK LABORATORY PATHOLOGY SERVICES St Louis, MO 2007-2008

Gastrointestinal Pathology Sales Representative

ABBOTT LABORATORIES St Louis, MO 2006-2007

Gastrointestinal Sales District Strike Representative

NOVARTIS/CIBA-GIEGY PHARMACEUTICALS St Louis, MO 1996 -2006

Senior Sales Consultant - Respiratory/Dermatology Division

POPEYES CHICKEN New Orleans, LA 1995

Assistant Manager

CIBA-GEIGY PHARMACEUTICALS New Orleans, LA 1992-1994

Medical Representative

UNITED STATES AIR FORCE Worldwide 1984-1992

Captain/Operations Officer and Squadron Section Commander

EDUCATION

COE COLLEGE, Cedar Rapids, Iowa 1981

B.A. Political Science

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