Customer Service Management

Candace Crute

Email: abp1w0@r.postjobfree.com

Address: **** ******* **.

City: Palmyra

State: NJ

Zip: 08065

Country: USA

Phone: 856-***-****

Skill Level: Assistant

Salary Range: $35,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Candace M. Crute

4183 Harbour Dr.

Palmyra, NJ 08065

856-***-**** (Cell)

abp1w0@r.postjobfree.com

Objective

To gain employment as a Substance Abuse Counselor in a reputed facility. Previous experience has given me the skills to work in public service in the areas of the substance abuse addiction process. Personal experience in crisis intervention and knowing how to handle behavioral and family issues on many different levels including but not limited to self-injury.

I will complete my Associate in Applied Science (AAS) degree in Addiction Counseling from Camden County College in January of 2013 giving me a CADC certificate. Then in January I will begin to study at Drexel for my bachelor`s degree in Behavioral Counseling.

Experience

Stylist Sept. 2005 - Aug. 2011

Kris Cole Salon, Delran, NJ

* Worked in a salon.

* Talked with clients about the styles they wanted.

* Taught clients how to style at home.

* Trained and supervised other stylists and assistants.

* Scheduled appointments.

* Stocked and inventoried supplies.

* Kept records of services.

* Cleaned tools and work areas.

* Licensed cosmetologist.

Knowledge sets include:

* Customer Services

* Consultant

* Consultation

* Management

* Organization

* Service

* Services, and Technical.

Stylist Feb. 2001 - Sept. 2005

Art and Soul Hair Design, Riverton, NJ

* Worked in a salon.

* Cut and styled hair.

* Talked with clients about the styles they wanted.

* Kept developing hairstyling skills.

* Trained and supervised other stylists and assistants.

* Scheduled appointments.

* Prepared bills and took client payment.

* Ordered supplies.

* Stocked and inventoried supplies.

* Kept records of appointments

* Services and customer payments.

* Licensed cosmetologist.

Knowledge sets include:

* Employee/Client Management

* Client Relations

* Customer Care

* Customer Service

* Services.

Stylist Aug. 1996 - Feb. 2001

Looking Good, Marlton, NJ

* Worked in a salon.

* Cut and styled hair.

* Talked with clients about the styles they wanted.

* Taught clients how to style at home.

* Licensed cosmetologist.

Education

Camden County College

2012

Associate in Applied Science (AAS)

Addiction Counseling

Psi Beta Honor Society

President's List

Dean's List

GPA : 3.8

Certifications

Certificate: Cosmetology License, State of New Jersey, 09/1993; New Jersey

Skills

* Consulting

* Contact Management

* Customer Relations

* Customer Service

* Customer Support

* Wide knowledge of drug, alcohol and eating disorders.

* Sound knowledge of psychosocial functioning.

Immense ability to assist people to overcome debilitating issues.

* Extended ability to counsel people about destructive addictions such as alcohol addictions and substance abuse to empower individuals to regain their lives.

* Profound ability to detect the source of the patients' problems and reasons for the disease.

Internship

Bancroft Transitional Program on Camden County College campus fall 2012

Supervisor Rob Sandusky

Volunteer

The Bridge at Our Lady of Lords Hospital Camden NJ since 11/2011

Supervisor Renee Pinardo

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