Customer Service Management
Resume:
Candace Crute
Email: *********@********.***
Address: **** ******* **.
City: Palmyra
State: NJ
Zip: 08065
Country: USA
Phone: 856-***-****
Skill Level: Assistant
Salary Range: $35,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Candace M. Crute
4183 Harbour Dr.
Palmyra, NJ 08065
856-***-**** (Cell)
*********@********.***
Objective
To gain employment as a Substance Abuse Counselor in a reputed facility. Previous experience has given me the skills to work in public service in the areas of the substance abuse addiction process. Personal experience in crisis intervention and knowing how to handle behavioral and family issues on many different levels including but not limited to self-injury.
I will complete my Associate in Applied Science (AAS) degree in Addiction Counseling from Camden County College in January of 2013 giving me a CADC certificate. Then in January I will begin to study at Drexel for my bachelor`s degree in Behavioral Counseling.
Experience
Stylist Sept. 2005 - Aug. 2011
Kris Cole Salon, Delran, NJ
* Worked in a salon.
* Talked with clients about the styles they wanted.
* Taught clients how to style at home.
* Trained and supervised other stylists and assistants.
* Scheduled appointments.
* Stocked and inventoried supplies.
* Kept records of services.
* Cleaned tools and work areas.
* Licensed cosmetologist.
Knowledge sets include:
* Customer Services
* Consultant
* Consultation
* Management
* Organization
* Service
* Services, and Technical.
Stylist Feb. 2001 - Sept. 2005
Art and Soul Hair Design, Riverton, NJ
* Worked in a salon.
* Cut and styled hair.
* Talked with clients about the styles they wanted.
* Kept developing hairstyling skills.
* Trained and supervised other stylists and assistants.
* Scheduled appointments.
* Prepared bills and took client payment.
* Ordered supplies.
* Stocked and inventoried supplies.
* Kept records of appointments
* Services and customer payments.
* Licensed cosmetologist.
Knowledge sets include:
* Employee/Client Management
* Client Relations
* Customer Care
* Customer Service
* Services.
Stylist Aug. 1996 - Feb. 2001
Looking Good, Marlton, NJ
* Worked in a salon.
* Cut and styled hair.
* Talked with clients about the styles they wanted.
* Taught clients how to style at home.
* Licensed cosmetologist.
Education
Camden County College
2012
Associate in Applied Science (AAS)
Addiction Counseling
Psi Beta Honor Society
President's List
Dean's List
GPA : 3.8
Certifications
Certificate: Cosmetology License, State of New Jersey, 09/1993; New Jersey
Skills
* Consulting
* Contact Management
* Customer Relations
* Customer Service
* Customer Support
* Wide knowledge of drug, alcohol and eating disorders.
* Sound knowledge of psychosocial functioning.
Immense ability to assist people to overcome debilitating issues.
* Extended ability to counsel people about destructive addictions such as alcohol addictions and substance abuse to empower individuals to regain their lives.
* Profound ability to detect the source of the patients' problems and reasons for the disease.
Internship
Bancroft Transitional Program on Camden County College campus fall 2012
Supervisor Rob Sandusky
Volunteer
The Bridge at Our Lady of Lords Hospital Camden NJ since 11/2011
Supervisor Renee Pinardo
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