Customer Service Data Entry
Resume:
Desired Industry: Clerical/General Office SpiderID: 65801
Desired Job Location: smyrna, Georgia Date Posted: 12/8/2012
Type of Position: Full-Time Permanent Availability Date: 12/10/2012
Desired Wage: 10.00
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: Yes
Objective:
Monique Patterson
701 Tibarron Parkway
Smyrna, GA 30080
(C) 404/484-7316 (H) 770/882-9889
Please accept this letter and my resume' as an
expressed interest in joining your company.
Please see my education, training and personal
initiative will provide a valuable and productive
contribution. My resume' reflects I am very
knowledgeable in customer service which allows
me to be versatile in any job setting. I am a very
dedicated and conscientious worker who is
willing to learn anything new and challenging.
Should you have need for any additional
information or if you would like to arrange an
interview to discuss any of my qualifications in
detail, please contact me at the above address
and/or telephone number at your earliest
convenience.
Thank you for your time and consideration in
reviewing this material. I look forward to your
forthcoming response.
Sincerely,
Monique Patterson
Monique R. Patterson
701 Tibarron Parkway
Vinings, GA 30080
Home: 404-***-**** Cell: 770-***-****
E-mail: **.*********@*****.***
Objective
To obtain a position that will utilize my skills and
experience in a company that supports
employee growth and achievement.
Summary of Qualifications
Six years of experience in data
protection,retrieval and distribution.
Excellent customer service and administrative
skills
Adapt easily to new concepts and
responsibilities
Developed interpersonal, organizational and
communication skills
Self-motivated, able to set effective priorities
and implement decisions to achieve immediate
and long
term goals
Proficient with Microsoft Word, Excel,
Quickbooks, Access, AS400 and PowerPoint
Professional Experience
U Med Spa; Smyrna, GA
July 2012-Present
Anuschka Jivan Wellness; Alpharetta, GA
August 2011-Present
Receptionist/Customer Service Professional
Responsible for opening and closing the
spa as the standard operating procedures
Perform responsibilities of providing detail
descriptions of spa packages, treatments,
discounts services,
promotions and features of facilities
Handle the tasks of responding to guest
queries and providing excellent customer
service
Maintain a clean, safe and well-organized
working environment
Promote and maintain highest level of
service that meets customer satisfaction
Responsible for processing transactions for
all events, payment and membership fees
Home Depot; Vinings, GA
December 2010 - March 2011
Data Entry Clerk
Maintained compiled records and
database
Compared entered data with source
documents and re-entered into verification
format to detect error
Forward corresponding results to hiring
manager
AmeriStaff; Smyrna,GA
March 2009 - February 2010
VP Marketing /Telemarketer
Responsible for making call to sell
extended warranties on vehicles
Answer incoming calls from car owners
inquiring about extended warranties.
Coca Cola Enterprises; Norcross, GA
April 2008 - January 2009
Tape Media Support /Tape Librarian
Processed data cartridges and stored
information according to specifications
Retrieved data based on customer orders
Worked as an Information Specialist.
Conducted data entry, scanned out tapes for
shipping and receiving
Answered incoming client calls and
processed multiple client orders on a daily basis
Filed back-up tapes returned from offsite
vendors
Participated in customer Disaster Recovery
exercises
Iron Mountain; Norcross, GA
October 2005 - November 2007
Operation Service Specialist
Managed media by processing open-slot
media and containers by filing media in and out
of slots
and cycle containers to and from shelving racks
Completed and maintain all records and
forms with respect to receiving and/or customer
data that
includes the filing of vault paperwork
Processed all incoming media orders
including: scanned carton barcodes and
locations; stored items in
record center; downloaded scanned
information. Investigated and resolved all
exceptions
and at times closed the order
Answered incoming client phone calls and
contacted clients
Assisted in the training of new operation
service specialist on department policies and
procedures
Assisted management in resolving system
issues and backlogs
Infocrossing Inc. IFOX; Norcross, GA
October 2003 - December 2005
Librarian
Retrieved and uploaded data
Processed media retrieval orders by
pulling the items, verifying the items and closing
the
service order
Processed internal moves including pulling
media from one location and storing it in
another location
Assisted management with training of new
employees
Education
University of Alabama-Birmingham
Birmingham, AL
Attended from August 1999 to May 2002
Wilcox Central High School,
Camden, AL
Advanced Diploma
Graduated May 1999
Experience:
Monique Patterson
701 Tibarron Parkway
Smyrna, GA 30080
(C) 404/484-7316 (H) 770/882-9889
Please accept this letter and my resume' as an
expressed interest in joining your company.
Please see my education, training and personal
initiative will provide a valuable and productive
contribution. My resume' reflects I am very
knowledgeable in customer service which allows
me to be versatile in any job setting. I am a very
dedicated and conscientious worker who is
willing to learn anything new and challenging.
Should you have need for any additional
information or if you would like to arrange an
interview to discuss any of my qualifications in
detail, please contact me at the above address
and/or telephone number at your earliest
convenience.
Thank you for your time and consideration in
reviewing this material. I look forward to your
forthcoming response.
Sincerely,
Monique Patterson
Monique R. Patterson
701 Tibarron Parkway
Vinings, GA 30080
Home: 404-***-**** Cell: 770-***-****
E-mail: **.*********@*****.***
Objective
To obtain a position that will utilize my skills and
experience in a company that supports
employee growth and achievement.
Summary of Qualifications
Six years of experience in data
protection,retrieval and distribution.
Excellent customer service and administrative
skills
Adapt easily to new concepts and
responsibilities
Developed interpersonal, organizational and
communication skills
Self-motivated, able to set effective priorities
and implement decisions to achieve immediate
and long
term goals
Proficient with Microsoft Word, Excel,
Quickbooks, Access, AS400 and PowerPoint
Professional Experience
U Med Spa; Smyrna, GA
July 2012-Present
Anuschka Jivan Wellness; Alpharetta, GA
August 2011-Present
Receptionist/Customer Service Professional
Responsible for opening and closing the
spa as the standard operating procedures
Perform responsibilities of providing detail
descriptions of spa packages, treatments,
discounts services,
promotions and features of facilities
Handle the tasks of responding to guest
queries and providing excellent customer
service
Maintain a clean, safe and well-organized
working environment
Promote and maintain highest level of
service that meets customer satisfaction
Responsible for processing transactions for
all events, payment and membership fees
Home Depot; Vinings, GA
December 2010 - March 2011
Data Entry Clerk
Maintained compiled records and
database
Compared entered data with source
documents and re-entered into verification
format to detect error
Forward corresponding results to hiring
manager
AmeriStaff; Smyrna,GA
March 2009 - February 2010
VP Marketing /Telemarketer
Responsible for making call to sell
extended warranties on vehicles
Answer incoming calls from car owners
inquiring about extended warranties.
Coca Cola Enterprises; Norcross, GA
April 2008 - January 2009
Tape Media Support /Tape Librarian
Processed data cartridges and stored
information according to specifications
Retrieved data based on customer orders
Worked as an Information Specialist.
Conducted data entry, scanned out tapes for
shipping and receiving
Answered incoming client calls and
processed multiple client orders on a daily basis
Filed back-up tapes returned from offsite
vendors
Participated in customer Disaster Recovery
exercises
Iron Mountain; Norcross, GA
October 2005 - November 2007
Operation Service Specialist
Managed media by processing open-slot
media and containers by filing media in and out
of slots
and cycle containers to and from shelving racks
Completed and maintain all records and
forms with respect to receiving and/or customer
data that
includes the filing of vault paperwork
Processed all incoming media orders
including: scanned carton barcodes and
locations; stored items in
record center; downloaded scanned
information. Investigated and resolved all
exceptions
and at times closed the order
Answered incoming client phone calls and
contacted clients
Assisted in the training of new operation
service specialist on department policies and
procedures
Assisted management in resolving system
issues and backlogs
Infocrossing Inc. IFOX; Norcross, GA
October 2003 - December 2005
Librarian
Retrieved and uploaded data
Processed media retrieval orders by
pulling the items, verifying the items and closing
the
service order
Processed internal moves including pulling
media from one location and storing it in
another location
Assisted management with training of new
employees
Education
University of Alabama-Birmingham
Birmingham, AL
Attended from August 1999 to May 2002
Wilcox Central High School,
Camden, AL
Advanced Diploma
Graduated May 1999
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