Customer Service Manager

Location:

Magnolia, TX

Posted:

December 18, 2012

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Resume:

Resumé of: Carrie Crutchfield

Management/customer Service Updated Dec 10, 2012

Work Experience

***** ****** *****, ********, ** 77354 281-***-**** ******************@*******.***

Carrie Crutchfield

Objective

I would like to obtain a challenging, long term, full time position within your company where I can utilize my customer service experience, leadership skills, attention to detail, and ability to multi-task.

Experience

Sept 2011 – Present

Vendor Credentialing Service

Houston, TX

Customer Service/Corporate Compliance

Provide exceptional customer service while utilizing a multi-line telephone switchboard and live online chat system

Review and process various electronic documents, including insurance certificates, health records, background checks, and other hospital specific requirements

Manage, organize, and update important data using multiple database applications

Jan 2007 – Aug 2011

Sonic Drive In of Spring

Spring, TX

Manager

Schedule and Direct Employees for Daily Operations

Daily Cash Deposit and Reconciliation

Implementation of Directives from Franchise Owner

Dec 2004 – Dec 2006

Houston Community Newspapers

Conroe, TX

District Manager

Resolution of Client Complaints and Concerns

Direct and Assist Carriers with Daily Operations

Logistical Organization of Routes

Feb 2004 – July 2005

Edward Jones Investments

Spring, TX

Branch Manager

Management of Client Accounts

Develop and Implement Branch Marketing Strategy

Execution of all Administrative Functions

Education

Jan 2007 – Present

Sam Houston State University

Huntsville, TX

Senior Status

Working on Bachelor of Arts through Correspondence Division

Projected Graduation Date – December 16, 2012

Job Interests

Job Types(s):

Management / Executive

Industry(s):

Employment Type:

Job Location(s):

Conroe / Lake Conroe

Tomball / Magnolia

Contact Information

Carrie Crutchfield

Phone: 281-***-****

Address:

20502 Marilyn

Spring, TX 77388

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