Medical Assistant Customer Service

Any Updated Dec **, ****

Work Experience

Diana Higgins

*** ******** ****, ****** ***** 77302

936-***-**** ***********@*****.***

Objective:

To work in the growing organization where I can sharpen my skills as a Medical Assistant in a medical facility.

Skills: Administrative Skills:

Patient/family education

ICD-9 and CPT

Obtain medical records and referral as needed

Veni-punctures: evacuated tubes, butterfly,

syringe and finger sticks

Vitals, EKG/ECG

Injections: IM, ID, Sub Q, Gluteal, Z-Track

Preparing patients for examinations

Assisting physicians during examinations

Education

03/2011-11/2011 Remington College-North Houston Campus Houston, TX

Medical Assistant Diploma

Work/Volunteer History

10/02/12- 11/19/2012 Aon Hewitt The Woodlands, Tx

Insurance Agency, a customer service representative who interacts with agents, insurance companies, and policyholders. Handle much if the paperwork related to insurance policies, such as policy applications and changes and renewals to existing polices. Answer questions regarding policy coverage, help reporting claims, and do anything else that may need to be done.

04/02/12- 7/27/2012 Cardiovascular Specialists of North Houston Houston, TX

Medical Assistant

Answer incoming phone calls and direct appropriately, Schedule Patients appointments, Remind patients of upcoming appointments 48-72 hours in advance, Greet patients as they sign in and give them new patient packets, HIPAA forms, Etc. as needed, Acan completed and signed forms into chart., Start office visit form, Notify medical assistant of patients arrival and when patient is ready to be taken back to room, Schedule office lunches upon approval, obtain Medical Records and referrals as needed

1/2012-2/2012 Village Medical Center The Woodlands, TX

Back Medical Assistant

Administered injections, appointment scheduling, used CPX 10, patient charting, call backs, vitals, EKG’s, urinalysis, pap smears, tray set-ups and assisted the doctor as needed.

10/2011-1/2012 High Tech Family Care The Woodlands, TX

Back Medical Assistant

Administered injections, appointment scheduling, used E-Clinical Works, patient charting, scanned in prescriptions into computer, vitals, EKG’s, urinalysis, pap smears, tray set-ups and assisted the doctor as needed.

10/2009 – 02/2010 HIS Works Cleaning Service Conroe, TX

House Cleaner

Performed a variety of task of heavy cleaning duties, such as cleaning floor, shampooing rugs, washing walls and glass, and removing rubbish. Mopped floors, clean bathrooms, vacuum carpets, and dust furniture.

06/2009 – 10/2009 James Coney Island Conroe, TX Shift Leader

Kept the daily operations of organization flowing smoothly. Reported to the Manager and acted as a front-line extension of the manager’s authority. Responsibility for ensuring that the employees are present and the work is completed on time. Provided support, direction and assistance to his subordinates on all areas of their assigned duties.

Job Interests

Desired Salary: 11.00

Job Types(s):

Industry(s):

Employment Type:

Job Location(s):

Conroe / Lake Conroe

Bryan / College Station

Contact Information

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