Sales Customer Service

Randy Hays

Email: ********@*********.***

Address:

City: Adairsville

State: GA

Zip: 30103

Country: USA

Phone: 770-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am results oriented account manager in meeting customer needs and delivering solutions. I am responsive and organized adept at managing intense demands of multiple existing accounts.As a account manager i am skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.

Educational Background:

High School Dipolma from West High School, Knoxville TN 1/2001 to 6/1976 (general classes)

Job History / Details:

Summary

I am results oriented account manager in meeting customer needs and delivering solutions. I am responsive and organized adept at managing intense demands of multiple existing accounts.As a account manager i am skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.

Highlights

Advanced mathematical aptitude

Cheerful and energetic

Effective team player

Established track record of exceptional sales results

Energetic

Resolution-oriented

Excellent communication skills

Conflict resolution techniques

Persuasive

Accomplishments

Recipient of Account Manger of the Month Award in march of 2112.

I also created sales strategies to develop and expand existing customer sales which resulted in a7.9 increase in gross profit for the year. I have met my sales goals every month in 2112.

Experience

February 1977 to April 1989

roddy coca- cola knoxville, tennessee

route salesman

This was my first job after school . I started out as a route driver, i had a set territory where i would go and service accounts. My first year generated over 1 million dollars in sales . In june 1985 i got promoted to supervisior where i managed 8 route men.

February 2007 to 12/12/2012 12:00:00 AM

coca-cola refreshments rome, georgia

account manager

I share product knowledge and strategies to increase sales.Answered customers' questions regarding products, prices and availability.Exceeded targeted sales goals by 7.2 percentage in 2011..

February 2001 to February 2007

weather tamer cartersville, georgia

sales manager

I managed a regional sales staff of 12 members.Created and directed sales team training and development programs.Hired and trained all sales staff for new store location.Negotiated and closed contracts with sales members.

IN 2004 my team sold 3.2 million in sales.Trained in negotiations and time management.Participated in various incentive programs and contests designed to support achievement of production goals.Prepared monthly commissions payroll reports for 10 sales representatives.

Collaborated with members of other departments to complete sales transactions.

May 1989 to June 1992

Weather-Tamer Knoxville, tennessee

sales representative

My territory existed of 8 states. I wrote, proofed, and edited sales proposals and contracts. I addressed customer questions and concerns regarding products,prices and availability. I would schedule 15 to 20 appointments per week,closing 40 percentage of sales calls. In 1992 i sold over 1 million in sales

June 1992 to February 2001

PBG knoxville, tennessee

customer service representative

I covered a select territory where i would go out and sell promotions to large chain accounts. I increased market share by 6 percentage my first year.Maintained friendly and professional customer interactions.I managed a portfolio of 12 accounts which generated 1.2 million dollars in 2000.

Education

76 West High School Knoxville, Tennessee

High School Diploma

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