Customer Service Sales

Phillip Mullineaux

Email: ********@******.***

Address:

City: Houston

State: TX

Zip: 77057

Country: USA

Phone: 832-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seasoned electronics technician experienced in the maintenance and repair of electronics used in several retail and wholesale, restaurant, and club industries. Effective problem solver who diagnoses and resolves issues in a timely and accurate manner. Versatile on site service techician specializing in diagnostics, repair and customer service. Focused on using extensive electronics knowledge to complete each job efficiently. Also excellent at invoice, ordering, parts, and supplies maintenance. Customer sales, and service, and problem solving for various customers, issues onsite, over the phone, or over the internet. Skilled at managing other workers, on site, or giving them off site, instruction, and followup with the customers

Educational Background:

High School Dipolma from McCullough High School, The Woodlands TX 1/2001 to 7/1987 (spanish, choir, orchestra, mech drawing, varsity football)

Job History / Details:

Summary

Seasoned electronics technician experienced in the maintenance and repair of electronics used in several retail and wholesale, restaurant, and club industries. Effective problem solver who diagnoses and resolves issues in a timely and accurate manner.

Versatile on site service techician specializing in diagnostics, repair and customer service. Focused on using extensive electronics knowledge to complete each job efficiently.

Also excellent at invoice, ordering, parts, and supplies maintenance.

Customer sales, and service, and problem solving for various customers,

issues onsite, over the phone, or over the internet.

Skilled at managing other workers, on site, or giving them off site, instruction, and followup with the customers

Highlights

Electrical testing knowledge

Troubleshooting expert

Strong mechanical aptitude

Willing to travel

Database set up and maintenance

PC programming terminals

.mechanical, and electronic

to board level repair, of various electronic devices and hardware.

strong, mathematic, verbal,and

analytical/problem solving skills.

Accomplishments

Generated a positive percentage increase in annual revenue through effective consulting, sales, marketing and account management. through proper

billing of labor hours, sales, service, maintenance contracts, and our

own in house c.c. processing for our various customers. Both new

customers and customers from our own internal database.

Experience

February 1992 to Current

Crs Texas Houston, Texas

electronics Technician

sales service repair maintenance installation customer service- all for new

and existing customers. maintain both new, customer equipment, and our own, onsite and inhouse. customer sales, support and service, inhouse,

onsite, and over phone. proper billing, sales, and invoicing of all new

and repeat customers.

Education

1987 McCullough High School the Woodlands, Texas

High School Diploma

studies and extracarricular work included;

spanish

choir

varsity football

music studies

orchestra

mechanical drawing

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