Customer Service High School

Jennifer Pelow

Email: ********@****************.***

Address:

City: Langdon

State: NH

Zip: 03602

Country: USA

Phone: 603-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am highly motivated, enthusiastic and have several years of customer service experience. I enjoy working with the public and an environment that is always positive and upbeat.

Educational Background:

High School Dipolma from Whitman's Academy of Hair Design, Brattleboro VT 1/2001 to 7/1998 (Cosmetology)

High School Dipolma from Fall Mountain Regional High School, Brattleboro VT 1/2001 to 12/2012

Job History / Details:

Summary

I am highly motivated, enthusiastic and have several years of customer service experience. I enjoy working with the public and an environment that is always positive and upbeat.

Highlights

15 years Customer Service

Sales

Cheerful and Energetic

Able to work in a fast paced environment

Excellent guest service skills

Cash handling

HIghly Organized

Multi-task

Client/customer relations

Most Computer programs

Reliable, punctual and committed to customer service

Strong restaurant serving experience

Team-oriented

Works well under pressure

Accomplishments

On a daily basis, multi-task, working on a client, answering the phone, making appointments, walk-ins and vendors.(ex -hairdresser)

Assisted customers over the phone regarding any questions, concerns, or problems they might have encountered and found a solution.

Manager experience including, cash deposits, scheduling, sales reports, ordering of inventory etc.

Met monthly Sales & Service goals for bonus.

Experience

August 2001 to November 2012

Boccaccio's Hair Salon Springfield, VT

Cosmetologist

I have been a stylist at Boccaccio's now for 12 years. I have loved my job but have developed an allergy to all the chemicals I have been in contact with. I love working with the public. I'm used to working 10hr days on my feet. I love the fast pace and the different people I would see on a weekly, even daily basis. I handle everything from doing a haircut to ordering products, cash and credit transactions, returns, gift certificates any related items.

August 1998 to August 2001

Heidi's Hallmark Walpole, NH

Store Manager

Store Manager consisted of weekly ordering, merchandise displays, customer service, product inventory, cash and credit transactions, cash deposits. Hiring, firing and scheduling.

Education

1997 Whitman's Academy of Hair Design Brattleboro, VT

Associate of Arts Cosmetology

1995 Fall Mountain Regional High School Langdon, NH

High School Diploma All required

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