Post Job Free

Resume

Sign in

Customer Service High School

Location:
Flagstaff, AZ
Posted:
December 12, 2012

Contact this candidate

Resume:

Sharon Granger

Email: abp1n3@r.postjobfree.com

Address:

City: Flagstaff

State: AZ

Zip: 86001

Country: USA

Phone: 928-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Patient Access Specialist proficient in entering patient demographics, updating and verifying insurance. Excellent customer service skills with 45 WPM typing speed. Bilingual. I am also trained as a Medical Assistant (Clinical/Administrative) and Nurse Assistant (Clinical/Front Office).

Educational Background:

High School Dipolma from The Bryman School, Phoenix AZ 1/2001 to 6/1993 (Medical Assistant)

High School Dipolma from Coconino Community College, Phoenix AZ 1/2001 to 12/2012

High School Dipolma from Yavapai Community College, Phoenix AZ 1/2001 to 12/2012

Job History / Details:

Professional Summary

Patient Access Specialist proficient in entering patient demographics, updating and verifying insurance. Excellent customer service skills with 45 WPM typing speed. Bilingual.

Licenses

Nurse Assistant 2008; Medical Assistant 1993; BLS for Healthcare Providers expires 2013; Food Handlers expires 2013; Fire and Safety expires 2013;

Typing Certificate 2012

Skill Highlights

Excellent communication skills

Strong interpersonal skills

Customer service-oriented

HIPAA compliance

ISP Skillbuilding

Article 9

CIS 120

Bilingual in Navajo

Medical terminology knowledge

Medical Assisting

Nurse Assisting

BLS for Healthcare Providers

AED certification

Inpatient and outpatient caregiver

Childcare Provider

Professional Experience

October 2012 to November 2012

NRD - Quality Home Care Santa Ana Pueblo, New Mexico

Home Attendant

Observed and documented patient status and reported patient complaints to the case manager. Planned, prepared and served meals and snacks according to care plan. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuumingPositioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Assisted with ADLs.

February 2009 to June 2011

Tuba City Regional Health Care Corporation Tuba City, Arizona

Patient Access Specialist

Entered patient demographics, updated and verified insurance. Worked with patients (inpatient/outpatient/transfer in or out), billing staff, authorization departments, outside sources: AHCCCS, Medicare, Third Party insurers, Workers Compensation, Private Pay, etc.

Education and Training

1993 The Bryman School Phoenix, Arizona

High School Diploma Medical Assistant

Coursework in Clinical and Administrative Studies - Anatomy, Physiology, Medical Terminology, Patient Care, Communication, Medical Insurance, Assisting, Bookkeeping, Cardiopulmonary and Electrocardiograph, Medical Lab, Procedures and Health Assessments.

Coconino Community College Flagstaff, Arizona

High School Diploma General Education

Coursework in General Education Studies, Pre-Professional Nursing; Early Childhood Studies. Studies - Eng 101/102; Psy 101/240, PHI105, CIS 120, ARt199, NUR110/110, BIO100/160, MAT 087, LDR201/202/203, ECE 120/210/234/240/250

Yavapai Community College Prescott, Arizona

High School Diploma Early Childhood Studies

Coursework in Early Childhood Education. Studies - ECE110. Certificate in Completion for Early Childhood Education.



Contact this candidate