Customer Service High School

Shaina Chandler

Email: ********@**********.***

Address:

City: Rainsville

State: AL

Zip: 35986

Country: USA

Phone: 423-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Would like to be considered for hire as a receptionist. I have all the necessary skills and would excel at this career.

Educational Background:

High School Dipolma from University of Alabama, Tuscaloosa AL 1/2001 to 5/2009 (Music Therapy)

High School Dipolma from Northeast Alabama Community College, Tuscaloosa AL 1/2001 to 12/2012

Job History / Details:

Summary

Would like to be considered for hire as a receptionist. I have all the necessary skills and would excel at this career.

Highlights

Typing

Deciphering handwriting

Pronunciation of names of different ethnicities

Microsoft Word proficiency

Time management

Resourceful

Dedicated team player

Internet Research

Telephone skills

Data Entry

Customer service

Always arrives early

Patience

Experience in office work

Professional and mature

Strong problem solver

Understands grammer

Filing

Microsoft Powerpoint

Computer Proficiency

Accomplishments

Multitasking

Demonstrated proficiencies in computer, microphone, and customer service reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Training

Successfully trained staff in office system, policies and procedures while focusing on minimizing errors and generating superior results

Experience

April 2011 to September 2012

Sing It Or Wing It Chattanooga, Tennessee

Karaoke Jockey

Managed song input and patron entertainment. Multitasking required to input songs and answer patron questions/requests while keeping entertainment on stage orderly. Trained other Karaoke Jockeys to use the computer system and sound system. Typed in 1000s of requests in a nights work.

September 2010 to April 2011

Ridgedale Baptist Church Chattanooga, Tennessee

Daycare Teacher

Cared for fourteen two and a half to three year old children. Responsibilities included writing a curriculum, feeding, playing, putting down for nap, keeping children clean, making sure they are safe when playing, writing accident reports when an accident happens, washing their hands after certain activities, potty training, avoid confrontations with other children, keeping an orderly room with two special needs children, cleaning room at end of day, setting up room at beginning of day.

August 2009 to June 2010

Subs-N-You Tuscaloosa, Alabama

Restaurant Employee

The only employee besides the owners for a few months. Others were terminated for different reasons.

Responsibilites

Food Prep

Clean

Cashier

Customer Service

Problem solving

Phone service

Fill catering orders

Always arrived early

May 2006 to July 2008

Cloudland Canyon Rising Fawn, Georgia

Kiosk Attendant

Responsibilities

Sell parking passes

Give directions to patrons

Clean Kiosk

Handle/count money

Customer service

Education

University of Alabama Tuscaloosa, Alabama

Associate of Arts Music Therapy

While attending was the highest scoring student on the music therapy exam. Vocal professor told me I was one of the best performers in attendance. Coursework in human behavior, educational psychology, vocal performance

Northeast Alabama Community College Rainsville, Alabama

Associate of Arts Business/Music Education

Coursework in computer (Microsoft Office), economics, english, mathematics, science, history, art

Member of ENCORE and NACC Chorus

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