Customer Service Manager .Net Business Training Center

Collections/Customer Service (Richmond, Va)

Date: 2012-12-07, 12:33AM **************@*******.***

Yvette Byrd

**** *** ****** *** * Richmond, Virginia (VA), 23222 United States 804-***-**** ***********@*******.***

Professional Experience

Smartt Collections,Richmond, Virginia (VA) United States

SeniorCollections Specialist, Apr 2008 -- Nov 2012

Inbound/ Outbound Calling

Skiptraced

Ran Credit/Debit Card Payments

Made Payment Arrangements

Credit Reporting

Problem Solved

Financial ClearingCorporation, Richmond, Virginia (VA) United States

ReturnCheck Collection Agent, Nov 2000 -- Feb 2008

Inbound/ Outbound Calling

Skiptraced

Ran Credit/Debit Card Payments

Made Payment Arrangements

Credit Reporting

Byrd & ForrestCollection Agency, Richmond, Virginia (VA) United States

AccountsReceivables Manager, Jul 1993 -- Mar 1998

Education

Career Training Center,Richmond, Virginia (VA) United States

Business,June 1995

Thomas Jefferson HighSchool, Richmond, Virginia (VA) United States

GeneralDiploma 1985

Additional Skills

FDCPA Literate

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