Manager Sales

Philip Vernet

Email: *********@********.***

Address: **** *. ****** ** #***

City: Littleton

State: CO

Zip: 80127

Country: USA

Phone: 303-***-****

Skill Level: Director

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Philip Vernet 7394 S. Alkire St., Apt. 304, Littleton, CO 80127 Cellular: 303-***-****

OBJECTIVE

A position with a result oriented company that seeks an ambitious and career conscious person, where acquired skills

will be utilized toward continued growth and advancement.

EXPERIENCE

The Landmark Home Owners Association January 2008 aaa Septeber2012

Assistant General Manager

Greenwood Village, CO

Manage 271 unit luxury condominium community. Hired and trained 31 staff to provide exceptional service in this luxury environment, including Bellman/Valet, Concierge, Housekeepers, security and Engineers.

Responsible for the maintenance and upkeep of all of the public space, amenities, upholding bylaws, as well as, providing residents with a variety of activities to keep them busy. Involved in the construction process to ensure that the building would meet the needs of the residents and staff.

Assisted in creating the annual $3m budget, eliminating unnecessary spending and maximizing services and amenities for the residents. Reviews and made necessary corrections to the monthly financials working directly with the HOAaaas Treasurer to ensure residents complete understanding of the HOAaaas financial health.

The Ritz-Carlton Hotel Company, LLC August 2007 to January 2008

Senior Manager, Meetings & Special Events

Denver, CO

In addition to items below, opened hotel and helped set up policies and SOPaaas based on the needs of a new property. Trained new employees to understand The Ritz-Carlton mystic and the exceptional levels of services required.

The Ritz-Carlton Hotel Company, LLC January 2006 to August 2007

Senior Manager, Meetings & Special Events

Orlando, FL

Partner with a diverse team of MSE managers working towards a unified goal of passion through excellence. Part of a team with an annual budget, for 2007, just over $22mil, exceeding budgeted goals for the first 5 periods of 2007 and on track to exceed annual budget. Focused on groups up to 750 peak room peak nights, 1500 attendees, partnering with meeting planners for a successful program, earning perfect individual Gallup scores to date.

Partnered with several departments on a T-3 committee for group billing issues to increase our group billing Gallup scores for 2007. Responsible for payroll for the MSE department and conference concierge, increasing meal break compliance from 50% to 95%, 4% above goal.

On a personal level, I have the ability to see a potential opportunity for improvement and present a solution,

verses just talking about the problem. I've earned the reputation as the trainer for new MSE managers that

join our team due to my patience and attention to detail.

The Ritz-Carlton Hotel Company, LLC March 2005 to January 2006

Catering Coordinator

Orlando, FL

Worked hand in hand with Catering Sales Managers to meet a $3mil annual catering budget. Created all

contracts for local social and local corporate groups, ensuring accuracy, timely delivery and follow up with

client. In addition took overflow sales calls and closed in excess of $600,000 in local social and local corporate business.

The Ritz-Carlton Hotel Company, LLC January 2004 to March 2005

Conference Concierge

Orlando, FL

Partnered with the Catering Manager to ensure that social and group business events were flawless. Acted as the liaison between the groups and hotel once onsite.

The Ritz-Carlton Hotel Company, LLC June 2003 to January 2004

Server, The Vineyard Grill

Orlando, FL

Opened hotel as a server in the Hotels signature restaurant and quickly earn the trust and respect of

Management. Though I was not a supervisor or manager, management entrusted me with opening the restaurant and ensuring the smooth opening and operation of the facility during my shifts.

The Ritz-Carlton Hotel Company, LLC April 1999 to June 2003

Catering Coordinator aaa Server aaa Floor Supervisor

Manalapan, FL

Performed duties of a Catering Manager, Waiter & Floor Supervisor at this premier Five Diamond/Five Star

Resort in a private dining club and other property restaurants. Worked in teams, individually and with special support staff to provide total customer satisfaction and a high quality of service at cocktail parties, corporate events, dinners and special fund raising events. I excelled in my communication skills and enhanced customeraaas unexpressed wishes and needs.

Romano, Eriksen & Cronin, P.A. June 1995 to June 2003

Bookkeeper

Lake Worth, FL

Performed all aspects of bookkeeping from payables/receivables to payroll management and disbursement.

Maintained trust accounts and worked directly with firm support staff to ensure quick turn-around of settlement funds to ensure client satisfaction.

Heart of Palm Beach Hotel October 1996 to April 1999

Front Office Manager

Palm Beach, FL

Performed all hotel managerial duties including administrative, staff hiring, training, accounting, guest

relations and special event coordination. I earned a reputation as a valuable, fair & firm, consistent and cooperative co-worker by giving of my time willingly to assist co-workers. I performed my duties effectively

by resolving conflicts at appropriate times and assisting new managers and staff to become familiar with hotel policy and operations. Identified, analyzed and met guest requirements and anticipated future needs for services. Provided feedback to management for hotel improvements.

EDUCATION

Florida Atlantic University

Bachelor of Science, Accounting

Boca Raton, FL

HONORS

The Ritz-Carlton Hotel Company, LLC aaa 5 Star Recipient aaa 3rd Quarter 2005

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