Customer Service Management Experience .Net Server

Matthew Herrlinger

Email: *********@********.***

Address: **** ********* ********

City: Richmond

State: VA

Zip: 23224

Country: USA

Phone: 804-***-****

Skill Level: Entry

Salary Range: $20,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Matthew Herrlinger

3003 Midlothian Turnpike, Richmond, VA 23224

Home: 804-***-**** - Cell: 804-***-**** : *********@********.***

Summary

Restaurant professional with 25+ years in FOH operations. Customer service and food handling expertise. Skilled

at memorizing menu items and orders.

Experience

Server/Unit Aid

August 2009 to February 2011

Denny's " Colonial Heights, VA

Assisted guests with making menu choices in an informative and helpful fashion.Delivered exceptional service by

greeting and serving customers in a timely, friendly manner.Managed closing duties, including restocking items

and reconciliation of the cash drawer.

Driver

May 2007 to June 2009

The Turning Point " Greenville, SC

Delivered and picked-up employees to their jobs.

Server

March 2004 to April 2007

Saffron Bakery and Deli " Charleston, SC

Greeted guests and sat them at tables or in waiting areasInformed patrons of establishment specialties and

featuresInspected dining and serving areas to ensure cleanliness and proper setup

Server/Certified Trainer

September 1992 to February 2004

Red Lobster " Spartanburg, SC

Accepted payment from customers and made change as necessary. Trained new servers.

Education

Stratford University

Glen Alen, VA, USA

Hospitality Management

Bachelor of Arts

Greenville Technical College 1986

Greenville, SC, USA

Food Service Management

Associate of Arts

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