Customer Service High School

ELIZABETH KING

Email: ********@**********.***

Address:

City: Bremerton

State: WA

Zip: 98312

Country: USA

Phone: 360-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly self motivated and goal-oriented professional committed to pursuing a long term career in customer service. Offer a 18 year track record demonstrating strong customer support, analytical and problem solving skills, with computer proficiency and ability to follow through with projects from inception to completion.

Educational Background:

High School Dipolma from Mesa Community College, Mesa AZ 1/2001 to 5/1983 (Undergraduate Course work)

High School Dipolma from Mesa Community College, Mesa AZ 1/2001 to 12/2012

High School Dipolma from Marcos de Niza High School, Mesa AZ 1/2001 to 12/2012

Job History / Details:

Career Overview

Highly self motivated and goal-oriented professional committed to pursuing a long term career in customer service. Offer a 18 year track record demonstrating strong customer support, analytical and problem solving skills, with computer proficiency and ability to follow through with projects from inception to completion.

Core Strengths

Excellent communication skills both written and orally

Motivating, well organized.

Strong work ethics

Willingness to work hard to achieve employers objectives

Time management of multiple priorities

Customer needs assessment

Professional problem solving

Accuracy in cash handling

File/records maintenance

Computer proficient

Quickly learn and apply new tasks and technologies

Excellent at planning, organizing and implementing projects

Work Experience

August 2010 to July 2012

Royalty Staffing San Diego, CA

BANQUET SERVER/BARTENDER

Worked at a variety of sites performing a formal food and beverage service to guests, serving up to 1,500 persons at a time. Extensive customer service, working at a fast pace for long periods required at private parties, large banquets and major entertainment industry events.

December 2006 to February 2009

Humanus Enterprises Corporate Relocation Services Tempe, AZ

MARKETING ASSISTANT

As assistant to the Director of marketing, I assisted with the development of sales brochures, compiling sales packets for prospective clients. Obtained contacts within corporate Human Resources Departments, scheduled Sales Meetings. Successfully assisted with obtaining contracts with several major corporation in the Phoenix Metropolitan Area.

February 2001 to November 2006

City of Phoenix Risk Management Phoenix, AZ

CLERK II

Performed a variety of tasks ordinarily within the scope of a Clerk II. Initial intake person receiving Insurance claims from the public . In charge of the Phoenix Transit Recovery System, independently returned in excess of $50,000 to the City for damages to transit buses.

June 1996 to September 2000

City of Phoenix Human Resources Phoenix, AZ

KEY ENTRY OPERATOR

Responsible for the maintenance and data input of HRC client files into computers for (3) Human Resource Centers. Assist case workers with client information . Train and assist other employees with data entry of client files. I developed more efficient avenues for "Getting the Job Done," and implemented these ideas into a comprehensive employee desk top manuals.

Educational Background

1990 Orange Coast Community College Costa Mesa, CA

In-Flight Service Training

Certificate Program

1988 Mesa Community College Mesa, AZ

Associate of Arts Business Management

1984 Marcos de Niza High School Tempe, AZ

High School Diploma General H.S. Studies

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