Customer Service Registered Nurse

Brieann Fleenor

Email: ********@***********.***

Address:

City: Gainesville

State: VA

Zip: 20155

Country: USA

Phone: 276-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented student with strong technical & communication skills and the ability to learn concepts quickly & efficiently.

Educational Background:

High School Dipolma from Mountain Empire Community College, Big Stone Gap VA 1/2001 to 12/2012 (Phlebotomy)

High School Dipolma from Mountain Empire Community College, Big Stone Gap VA 1/2001 to 12/2012

Job History / Details:

Career Focus

Detail-oriented student with strong technical & communication skills and the ability to learn concepts quickly & efficiently.

Core Qualifications

Excellent analytical skills

Cooperative team member

Outstanding interpersonal skills

Extremely organized

Microsoft Office, Excel, PowerPoint proficiency

Quick learner

Strong verbal communication

Attention to detail

Energetic and organized

Active listening skills

Sharp problem solver

Courteous demeanor

Energetic work attitude

Inventory control familiarity

Telecommunication skills

Fashion knowledge

Education and Training

2011 Tusculum College Greeneville, Tenessee

In progress Sports Medicine

Accepted to Tusculum College from the academic year 2009-2011, while enrolled I was Student body government (SGA) representative for my class & President of my residency dorm, Studies coursework such as Anatomy & Kinesiology. I was active in Service Learning at Tusculum doing volunteer charity work for the East Tennessee area. I maintained an average GPA of 2.9, I started my education journey in Sports Medicine and quickly decided to change to Phlebotomy and then onto getting my BSN. I transferred out of Tusculum College in 2011.

2013 Mountain Empire Community College Big Stone Gap, Virginia

Phlebotomy Certification Phlebotomy/Nursing

Transferring into Mountain Empire Community College, I pursued a certificate in Phlebotomy & I am graduating in January 2013. I will then attend a college in the Northern Virginia area to pursue my Registered Nurse degree. Current GPA is 3.6. While at Mountain Empire Community College I have received my certification in Basic Life Support & CPR along with full first aid.

Certifications

American Heart Association (AHS) Healthcare provider in Basic life support (BLS) First aid & CPR. Provider info: Wellmont Health System ; Issue date : 6-2012 ; Renewal date: 6-2014

Work Experience

September 2011 to Current

RUE 21 Norton, Virginia

Sales Associate/Stock

This was my job after I moved back, I had a large gap in employment history due to feeling it was necessary to focus strictly on studies. I currently work at this company, I started as a sales associate and was promoted to the stock position working with inventory control. While with this company I have, Computed sales prices, total purchases and processed payments, Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices, Recommended merchandise based on customer needs, Operated a cash register to process cash, check and credit card transactions, Facilitated monthly and quarterly physical inventory counts.

October 2005 to August 2007

USAA/SYKES Wise, Virginia

Consumer Loan Officer

Worked for a military bank in the consumer loan office, I was in a call center setting so I worked in direct with customer through the phone. I Made reasonable procedure exceptions to accommodate unusual customer requests, Addressed customer service inquiries in a timely and accurate fashion, & Formulated and enforced Service Center policies, procedures and quality assurance measures. In my position the duties included: Receiving payments, opening new loans and accounts, dealing with delinquent loans and helping members strategize ways to pay delinquents loans. I was with the company for two years, I acquired excellent customer service skills with this position.

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