Sales Customer Service
Resume:
Title:Key Account Representative
***********@***.***
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Source below
NAME:,
ADDRESS:
ADDRESS2:
CITY:
STATE:
ZIP:
CANDIDATE ID: 2520438
US CITIZENSHIP:
EDUCATION:
EXPERIENCE: 0
WILL RELOCATE: No -
JOB WANTED:
RATE NEEDED:
TELEPHONE: 386*******
EMAIL: ***********@***.***
HOMEPAGE:
HOTTEST SKILLS: sale, market, marketing, product, inventory, newsletter, regional,
territory, budget, communication, advertising, aggressive, key account, pricing, profit,
promotion, quota, retail, sales rep, strategic
REVISION: 07-SEP-02
RESUME:
Resume ID: NC005129525
Deborah Tanner
1901 Green Ford Lane
Apex, NC 27502 Primary Phone: 919-***-****
Secondary Phone:
Fax: 919-***-****
Email: [1]***********@***.***
Objective:
To apply professional management and sales experiences to a
professional sales management position where proven experience,
communication skills and a commitment to excellence would be of value.
17+ years proven experience and commitment to management, sales and
marketing improvements.
Desired Occupation(s):
SALES MANAGERS
Skills and Abilities:
SKILLS SUMMARY
* Regional/District Sales Management
* Operation Management/Coordination
* Sales Program Management/Training
* Major Sales Project Initiatives
* Marketing and Merchandising
* Multi-Store Program/Account Management
* Multi-State Territorial Management
* Management Support Liaison
* Purchasing/Procurment
* Account Analysis/Troubleshooting
* Operations Training/Problem Solving
* Staffing/Recruiting/Personnel
* Credit Issue Resolutions
* Newsletter/Training Manual Writing
* Sales Strategies/Account Development
* Community Focus/Commitment
* Strategic Planning
* Business Analysis
* Advertising/Promotions
* Team Building/Team Focus
SUMMARY OF QUALIFICATIONS
* Strong background in area management improvements and turnarounds,
sales management achievements, marketing/merchandising innovations,
sales, and related skills; able to manage accounts, million dollar
inventory and perform comprehensive personnel management functions
simultaneously; perform supervision, training, management and area
marketing functions.
* Excellent background in multi-task management roles in but not
limited to sales for or to the consumer product retail supermarket
setting; outstanding customer service and overall problem solving
skills for internal program driven innovations and territorial
management/sales program execution.
* Very articulate with strong written and oral communication skills in
a variety of settings; able to speak, train and present as a public
speaker/presenter; writing skills include designing and writing new
marketing program plans, industry related articles, newsletters, and
training manuals/SOP.
* Solid financial management focus with responsibility and
accountability for multi-million dollar budgets.
* Proven personnel development and management skills in: recruitment,
field merchandiser/sales trainer and mentor, employee relations,
counseling, compensation analysis, benefits, customer service,
problem-solving.
* Utilize software skills: Windows '95/'98, Microsoft Word, Excel,
Powerpoint.
* Highly versatile and adaptable, performing well in deadline-oriented
environments; considered a quick study and a highly professional asset
to the entire multi-unit district/regional sales and management team.
* Capable of supervising multiple area management/sales personnel and
providing training and motivation to build an effective and strong
staff of producers; recognized for building top achievers throughout
career.
Seeker Supplied Resume:
This seeker has chosen to include an ascii copy of their resume:
DEBORAH S. TANNER
1901 Green Ford Lane
Apex, North Carolina 27502
***********@***.***
PROFESSIONAL EXPERIENCE - Chronological
GERALD STEVENS, Miami, FL (Raleigh, NC base)
Key Account Representative, 1999 - 2000
USA FLORAL PRODUCTS, Miami, FL
Territory Sales Manager
(three Winn-Dixie divisions - Louisville, KY,
Charlotte, NC, Raleigh, NC, 1999 - 2000
FLORAMOR, INC
., Miami, FL (Raleigh, NC base)
Southern Region Sales Manager
(Kroger, Publix and Goodings
supermarkets
in Southern Region), Miami, FL, 1997 - 1998
Territory Account Manager, Charlotte, NC
HARRIS TEETER SUPERMARKET, Charlotte, NC
Floral Buyer/Merchandiser, 1982 - 1992
PROFESSIONAL EXPERIENCE - Selected Achievements
- Won recognition for achieving or exceeding all territorial sales
goals in 1995, 1996, 1997, and 1998
- Sales budget management achievements:
$2.5 million+,
1999 - 2000
$6 million+,
1998
- 1999
$10 million+,
1997
- 1998
- Recognized for dramatically increasing sales from $1 million to $5
million+ in a two year span
- Analyzed and identified cost savings in the improvement of freight
expenditures that resulted in savings of over $100,000 annually
- Completely developed and wrote innovative marketing based floral
program for Harris Teeter
- Led training clinics within Harris Teeter and Winn Dixie
supermarkets
for 200 department heads, store/produce managers, and district
managers three times annually
- Developed entirely new and innovative training programs successfully
instituted at hundreds of stores throughout territory; authored 300
page supermarket floral training manual utilized by three Winn Dixie
divisions and 275 stores
- Wrote weekly informational newsletter for 133 floral departments in
the Winn-Dixie chain
- Hired, trained and mentored multiple field merchandisers who
achieved
sales records and awards throughout career
- Developed new products and merchandising ideas that resulted in
increased sales and adoption of new merchandising programs throughout
multiple stores and divisions
- Built gross sales significantly in all management assignments
- Developed highly productive sales associates and sales/customer
focus
PROFESSIONAL EXPERIENCE - Selected Responsibilities
* Responsible for total budgeting and multi-million dollar quotas for
districts and divisions. Build staff and sales orientation among staff
to exceed aggressive sales objectives.
* Supervise full and part time sales associates and managers; schedule
associates to cover the complete work week; controlled store from a
managerial standpoint, including recruiting, interviewing, intensive
training, supervision, evaluations, and delegation of responsibilities
to the field merchandisers/sales personnel.
* Prepare performance reviews for associates.
* Analyze, critique and counsel staff on selling techniques and
customer interaction.
* Build volume utilizing customer service, visual displays, planograms
and effective interpersonal skills.
* Ensured regional operations including new store identification and
store/volume profit analysis, materials management, loss prevention,
new stock merchandising, displays, and transfers meet all set company
standards.
* Plan, set goals and meet weekly, monthly and annual sales goals for
stores and district.
* Encourage employee retention and implement employee recognition
programs.
* Comprehensively handle and control weekly sales reporting, inventory
control, pricing, training, and payroll.
* Responsible for analyzing sales, inventory and merchandise
management
projects.
References Available Upon Request
Desired Location:
Within the state of North Carolina
References
1. mailto:***********@***.***
Contact this candidate