Customer Service
Resume:
Francisco's InformationLocation: ADDISON, TXTitle: Customer ServiceExperience: 9-12 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: Green CardMember Since: 2012-09-19 Helpful Links
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Francisco Escobar
Vitruvian Way Apt 246
Dallas, TX 75001
*************@*****.***
IDD Residential Therapist ~ DENTON Co. MENTAL HEALTH & MENTAL RETARDATION ~ TX 76201
Profile of Qualifications 16 January 2012 – 26 May 2012
Ø Provided and facilitated normal living patterns, appropriate care and training in a safe, healthy, therapeutic, community living environment for persons with mental retardation and or related various developmental disabilities. Included supervision and interaction with consumers along with administration of their daily medication, program plan implementation, emergency intervention, transportation (e.g., work, rehab, hospital, family, home etc.), meal preparation, home cleaning and maintenance, & other activities of normal daily living.
IDD Residential Therapist Supervisors
Temirra Smith – HR Director 940-***-****
Mr. Larry West Director of Mental Health Service 940-***-****
Julie Morgan 940-***-**** ******@**********.***
Janette Biles 940-***-**** ********@**********.***
2519 Scripture
P.O. Box 2346
Denton TX 76201
MANAGEMENT CONSULTING ASSISTANT ~ VICAN GROUP INC. ~ SOUTHLAKE, TX 76092
Profile of Qualifications 9 January 2009 – 15 March 2010
Ø Member of a consultant team that provided organizational change management assistance, development of coaching skills, technology implementation, strategy development, and operational improvement services to organizations such as Pet-co & RadioShack in order for them to improve their performance primarily through the analysis of existing organizational problems and we sketched and developed plans for improvement.
Ø Our team had tremendous exposure and relationship with the organizations mentioned above making our team of consultants to be the best in providing change management assistance these industries.
Ø As a Management consultant, I generally bring my own, proprietary methodologies/frameworks to guide the identification of problems and to serve as the basis for recommendations for more effective or efficient ways of performing work tasks.
Management Consultant Team Supervisor
Christine Dean
1205 S. White Chapel Blvd. Ste. 100
Southlake TX 76092
CASTILIAN/ELS TUTOR ~ ACE PRO TUTORS ~ DENTON TX, 76209
Profile of Qualifications 11 March 2009 – 18 October 2010
Ø Taught students Castilian using a variety of methods depending on the age and fluency level of students while focusing on Castilian vocabulary, grammar and syntax rules.
Ø Taught lectures entirely in Castilian
Ø Helped students perform exercises in a language lab
Ø Graded workbook exercises and tests
Ø Conducted student assessments to identify areas of potential growth
Instructors Supervisor
500 N Bell Ave # 211
Denton TX 76209
Contractor Legal Assistant ~Linder Schmidt & Jeffrey Atty.(s) at Law~ Dallas TX 75219
Professional Qualifications 10 May 2002 – 10 October 2005
Ø Six years of experience through training that allow me to perform substantive legal work that requires knowledge of legal concepts. Some of the tasks I as a Legal Assistant performed under the supervision of Linder, Schmidt & Jeffrey were:
ü Researched factual and legal issues
ü Interviewed clients and witnesses
ü Prepared pleadings, subpoenas, wills, contracts, and other legal documents
ü Prepare documents concerning corporations, partnerships, and business enterprises
ü Gathered facts and prepare documents and forms for Criminal Law, and Injury Law practices
ü Gathered information in preparation for lawsuits
ü Digested and index information obtained prior to trial
ü Maintain complex dockets and files, both manually and on a computerized basis, for availability to attorneys
ü Prepared for criminal trials and assisted attorneys in the defense of criminal cases and injury cases
ü Utilize computer literacy skills
ü Interpreted and translated documents and proceedings for the benefit of Spanish speaking clients
ü Serviced multiple accounts
ü Worked diligently to build strong relationships with established and potential clients succeeded in reducing client turnovers
ü Determined best practices in handling new assignments and coordinated daily operations
ü Handled day-to-day data entry and office tasks
Linder, Schmidt & Jeffrey Atty. (s) at Law
3500 Oak Lawn Ave.
Dallas TX 75219
Education
Associate of Arts & Teaching North Central Texas College – 1500 N. Corinth St. Corinth, TX 76208 Present phone: 940-***-**** Graduation Fall 2012
Lori Dunn - Operations & Special Interest Coordinator
940-***-**** ext. 3327
*****@****.***
Cheryl A. Roberts - Department Assistant of Teacher Education
*********@****.***
Total observation hours completed: 16
Strickland Middle School
324 E. Windsor
Denton TX 76209
Ms. Dayna Van Aken – 8-1 Writing
ELA Department Head
Student Council Sponsor
UIL Ready Writing Coach
********@*********.***
Total student teacher hours completed: 16
Associates of Arts & Teaching, El Centro – 801 Main St. Dallas, TX 75202 214-***-****
Criminal Justice, Mountain View College – 4849 W. Illinois Ave. Dallas, TX 752**-***-**** During Employment with L,S&J atty. at Law phone: 214-***-****
Marketing Co – op, Moises E. Molina High – 2355 Duncanville Rd. Dallas, TX 75211 2002 phone: 972-***-****
FRANCISCO ESCOBAR
*************@*****.***
September 18, 2012
I am currently seeking a challenging career opportunity with any Company/Industry in the Addison Texas area. I would like to join the group of associates/teams/individuals who provide consumers the most-excellent customer service. In advance, thank you for your time and consideration.
I have held many positions throughout my journey to become a professional Educator in the English as a Second Language and Spanish Interpreter fields. Whether employed by Linder, Schmidt & Jeffrey’s Law Firm as a liaison/legal assistant/Spanish interpreter for six years located at 3500 Oak Lawn Ave. Dallas Texas 75219 or employed by Ace Pro tutors as a Castilian Tutor for 1 years on and off due to the demand located at 500 N. Bell Ave. Denton, TX 76209, I enjoyed investigating and resolving clients/student’s requests. Both of these employers offered professional environments which I always adored because it allowed me to meet new people every day. Additionally, I pride myself in taking ownership of every project I set my mind to and saw every project that was put in front of me to its completion. I greeted new, old, and future clients/students while showing professionalism, respect, courtesy and outstanding customer service while showing my glowing personality. With six firm years experience in the customer service field, I have performed extensive researched using various computer applications & latest technology while reducing client/students turnovers. As a private Castilian Tutor, I have learned to be self-assured, passionate, and am always prompt in all my activities while working for any company or industry. As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance and passion. I am confident that I am a valuable asset to your industry and look forward to having the opportunity to demonstrate my performance in the customer service professional field.
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