Customer Service High School

Crystal Tuttle

Email: ********@***************.***

Address:

City: Melbourne

State: FL

Zip: 32935

Country: USA

Phone: 217-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Danville High School, Danville IL 1/2001 to 5/1998 (biology)

Job History / Details:

Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Highlights

Organized

Detail-oriented

Excellent multi-tasker

Friendly

Energetic

Exceptional customer service

Experience

April 2007 to February 2012

Starship Billiards Decatur, Illinois

Server

Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Skillfully anticipated and addressed guests' service needs. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Opened the store, which included counting cash drawers and making bank deposits. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours. Communicated with customers regarding orders, comments, and complaints

August 2001 to May 2006

Monical's Pizza Decatur, Illinois

Assistant Manager

Offered exceptional customer service to differentiate and promote the company brand. Scheduled and directed staff in daily work assignments to maximize productivity. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Optimized profits by controlling food, beverage and labor costs on a daily basis. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Opened and closed the store which included counting cash drawers, making bank deposits, managing closing duties and reconciliation of the cash drawer.

Education

Richland Community College Decatur, Illinois

Biology

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