Customer Service High School

Andre Ford

Email: ********@*********.***

Address:

City: Middletown

State: NY

Zip: 10940

Country: USA

Phone: 845-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Server with a winning attitude and desire to deliver an exceptional dining experience. Focused on making the customers dining experience the best possible. Will greet tables within one minute after being sat and will check back within one minute after meal being served to ensure proper cooking of meats and to quickly accommodate any needs. At lunch time my check will be given to my diners after their meal to ensure a quick exit after they finish because sometimes lunch time diners tend to be in a hurry to get back to work. Will up sell with confidence in an effort to maximize sales. I also have experience at other front of the house and back of the house jobs, such as busboy, host, prep cook, fry cook, and expediter. My dedication to good performance is ensured at any position that I work at.

Educational Background:

High School Dipolma from Harry S Truman, Bronx NY 1/2001 to 6/1979 (Liberal Arts)

Job History / Details:

Highlights

Food handling knowledge

Knowledge of basic food preparation

Plate presentation skills

Reliable, punctual and committed to customer service

Strong restaurant serving experience

Team-oriented

Works well under pressure

Able to work in a fast paced environment

Alcohol knowledge

Excellent guest service skills

Proven success in up-selling

Experienced in Ala Carte and Banquet waiting

Knowledge of tray and hand service

Summary

Server with a winning attitude and desire to deliver an exceptional dining experience. Focused on making the customers dining experience the best possible. Will greet tables within one minute after being sat and will check back within one minute after meal being served to ensure proper cooking of meats and to quickly accommodate any needs. At lunch time my check will be given to my diners after their meal to ensure a quick exit after they finish because sometimes lunch time diners tend to be in a hurry to get back to work. Will up sell with confidence in an effort to maximize sales.

I also have experience at other front of the house and back of the house jobs, such as busboy, host, prep cook, fry cook, and expediter. My dedication to good performance is ensured at any position that I work at.

Accomplishments

Graduated high school and then successfully ran my own business.

Experience

March 1990 to April 2012

Self Employed Manhattan, New York

New York City Taxi Driver

Pick up then drop off passengers, plus keep an active travel log of all trips.

March 1986 to February 1990

Marriott Hotels Newark, New Jersey

Flying Squad member

Trained in various duties in the restaurant industry such as host, busboy, waiter, banquet waiter, room service waiter, banquet prep cook, expediter, and houseman. I would travel to different Marriotts in the tri-state area to perform these duties as needed and would get a base pay of $8 an hour and if the position paid more my salary was raised accordingly.

Education

1979 Harry S Truman Bronx, New York

High School Diploma Liberal Arts

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