Customer Service High School

MATTHEW J. ANTONELLIS

Email: ********@**************.***

Address:

City: MARLBORO

State: MA

Zip: 01752

Country: USA

Phone: 508-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Ambitious offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude . who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.

Educational Background:

High School Dipolma from KEEFE TECH HIGH SCHOOL, Framingham Center MA 1/2001 to 6/1999 (HORTICULTURE)

Job History / Details:

Executive Profile

Ambitious offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.

Skill Highlights

Leadership/communication skills

Product development

Budgeting expertise

Negotiations expert

Self-motivated

Customer-oriented

Market research and analysis

Employee relations

New product delivery

Product line expansion

Project management

Small business development

Business operations organization

Core Accomplishments

Played a key role in creating several best-selling collections in 2012. Created design processes for Original Recipe T shirt brands.Personal fashion line featured in multiple videos, which debuted on line websites in my first year of launching. Started a gorilla marketing campaign that flooded the hip hop and music industry as well as the fashion industry quicker than I anticipated.

Single-handedly managed repairs and maintenance for the Metro West YMCA facility in Framingham,Mass.

Founder of the Original Recipe t shirts and Getz Productions and Get A Life Entertainment.

Formulated an inclusive design for all the artwork and designs of all the t shirts and ideas.

Completed a number of building painting jobs on time and under budget.

Supervised a team of 20 landscape and construction workers in completing both residential and commercial landscaping and maintenance jobs.

Promoted to landscape Foreman after just 2 years of employment.

Completed all of are projects on time and cost efficient.

Consistently exceeded daily sales targets with an average of $1,000 plus in sales each day.

Professional Experience

Current to Current

GETZ FRESH KUTS FRAMINGHAM, MA

BARBER / OWNER (FULL TIME)

my job description includes: making house calls i'm a sort of barber on the run, i go to each clients house performing all style cuts. my clients range from your average joe to children,women,men to legendary basketball players and entertainers of all genre. i have over 10 years experience.

Current to Current

ORIGINAL RECIPE T SHIRTS FRAMINGHAM, MA

OWNER/DESIGNER/PROMOTER/MARKETER/DISTRIBUTER (FULLTIME)

my clothing line is a online and mobile company that distributes t shirts winter jackets panties book bags fitted hats & skullies for women,kids & men.my company products have reached all around mass and the whole united states and austrailia.it only has been a short period of time and has gained recognition from all type of famous ball players, rappers, movie stars, deejays, radio personalities, actors and producers far and near.the promotional gorilla campaign is spreading the word like a fire, it also has some of the shirt slogans becoming more of a movement .Completed purchase orders and customer invoices.Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.Produced documentaries, reality shows, red carpet premieres and live events.Created and designed and put together the style and look to effectively elucidate the Original Recipe T shirts brand and merchandising standards.Informed potential buyers where garments could be purchased.Dressed in sample and completed garments for photographs and displays.Informed prospective purchasers about model, number and price of garments.Maintained a healthy diet and svelte appearance in preparation for shoots.Displayed and presented clothing and merchandise for fashion shows.Monitored sales and inventory to recommend appropriate markdown action.Established the design integrity and best strategy for multiple brands.Remained relevant and trend-savvy by staying current with fashion trends.Removed stitches from garments to be altered by using rippers or razor blades.

Current to Current

GETZ PRODUCTIONS FRMAINGHAM, MA

PRODUCER/DJ/STUDIO ENGINEER/PROMOTER/MARKETER/DISTRIBUTER /OWNER (FULL TIME)

my job included: i handled and deejayed all parties and venues from high schools to house parties to b-days to weddings and performed at the boys and girls clubs for the kids.i also ran a music production studio that ran programs such as pro-tools,reason,recycle e.t.c. it had a mac g-4 24-8 Mackie board Yamaha monitors db x compressor state of the art microphone. my studio had all type of clients from r & b singers to rappers etc. i also marketed and distributed all are products from tapes to cd's top vinyl to are promotional t shirts and sticker campaigns .i promoted the whole entire mass state and beyond like states like New York Florida Puerto Rico .my company distributed to Europe and Japan as well. i have over ten years experience in the marketing,branding and entertainment field.Built innovative production processes from scratch for a cutting-edge product.Leveraged social media websites such as affirmativejaxn.com to promote services and gauge customer needs and preferences.Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.Established and maintained more than 100 business accounts.Hired and trained many new employees, which increased the size of the staff by 50 percentage .Boosted traffic to the website by 80 percentage through an innovative link-building campaign.

August 2012 to Current

METRO WEST YMCA FRAMINGHAM, MA

CUSTODIAN /MAINTENANCE (FULL TIME)

my job duties include the following : cleaning the floors in all bathrooms taking out the trash in the whole building taking care of the grounds picking up all trash all around the building cleaning up blood spills performing all type of jobs that are needed in the building .painting benches walls etc. cleaning windows dusting through out the building . doing the landscaping weed whacking the whole building mulching on and off the building . filling the paper towel dispensers, toilet paper dispensers, soap dispensers and hand sanitizer dispensers fixing doors that are broken . cleaning the gymnastics mats with a rug cleaning machine. performing any duties needed at all times.

June 2012 to August 2012

BJ'S WHOLE SALE CLUB FRAMINGHAM, MA

OVERNIGHT TEAM MEMBER /FORKLIFT RECEIVER (FULL TIME)

my job duties include the following : driving the forklift taking product off trucks and dropping product off the steal putting product back on the steal and pushing all product and zoning the store.Helped customers select products that best fit their personal needs.Answered customers' questions and addressed problems and complaints in person and via phone.Maintained visually appealing and effective displays for the entire store.

July 2010 to June 2012

TARGET CORP. FRAMINGHAM, MA

OVERNIGHT TEAM MEMBER (FULL TIME)

my job duties include the following : taking all products on and off of the truck using power jacks and manual jacks . doing the trash compacter and bailer taking pallets outside and on to the floor when needed. pushing all products on to the floor and all shelves . also was a security guard for over 6 months time,and on the remodel team when they did the remodel to the target store . ran power equipment learned how to push the new products such as the groceries and all aspects to each section of the store. came early and stayed late when needed and never called out one time since my stay at the facility. Educated customers on product and service offerings.Maintained visually appealing and effective displays for the entire store.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Kept the showroom clean and maintained neat, orderly product displays.Attended team meetings each month to voice concerns and offer constructive feedback to others.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.Processed all sales transactions accurately and in a timely fashion.

October 2008 to July 2011

MACGREGGOR CONSTRUCTION WAYLAND, MA

LABORER/DEMO (FULL TIME)

my job included: was to perform all type duties from demolition to painting taking wall paper off of existing walls clean up in all demo rooms e.t.c. i also worked long hours and drove far places all around mass.Built and disassembled scaffolds, bracing and barricades.

Assisted skilled workers with construction projects in all phases of rough and finish carpentry.Cleaned all construction areas to avoid hazards.Extensively trained in plumbing, carpentry, painting, plastering, machine servicing and installation.Mixed and laid concrete to raise top of manhole to the street level.Installed and repaired roofs, flashings and surfaces.Mixed mortar, plaster and grout according to standard formulas.Performed heavy labor such as ditch digging, paving and hauling.Mentored junior team members, providing guidance on proper techniques and safety.Installed, repaired and rebuilt tile, brick and stone surfaces.Completed indoor and outdoor residential and commercial construction projects.Used grouting trowels to apply grout between joints of bricks and tiles.Continually cleaned work areas and equipment.Swept and cleaned roofs to prepare them for the application of new roofing materials.Applied paint to unfinished edges of plastic panels using a hand roller.Arranged and stored materials, machines, tools and equipment.Cut materials to specified sizes for installation using power saws and tile cutters.Transported materials, tools and machines to installation sites.Worked with tools such as pruning saws, hedge and brush trimmers and axes.Hoisted tar and roofing materials onto roofs.Assisted in caulking pipe joints to properly seal them.Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.Assisted large crews in erecting, repairing and the wrecking of buildings and bridges.Used a pick and shovel to dig, spread and level dirt and gravel.

October 2005 to July 2010

U.S.P.S. N.HASP WESTBORO, MA

MAIL HANDLER REGULAR 3RD SHIFT (FULL TIME)

my duties include: unload and load all trucks and put all mail into there proper zip codes.i learned how to work in a fast paced environment and also how to do express mail and learn over 20 plus zip codes,and how to work in a timely fashion.i also learned how to use a power jack and a manual jack on a daily basis.worked in a warehouse environment.also used a forklift on a daily basis lifting pallets on and off of trucks. Also i was a custodian for over 6 months cleaning floors taking out trash maintaining a clean environment dusting windows cleaning windows etc.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

July 1999 to October 2005

A. ANTONELLIS CO. INC. WALTHAM, MA

LANDSCAPE/COSTRUCTION FORMAN (FULL TIME)

my job description includes: i had to manage a crew of up to 12 or more employees under my watch to take care of the daily duties i also ran power equipment like the scag mowers weed wackers power back pack blowers powered push brooms and push blowers.drove all type of trucks to and from all job sites with a attached 15 foot trailer.i also plowed in the winter with a f 350 ford pick up truck with a sander attached and also sanded all lots i was assigned and used a case tractor through out the year.i have over 20 years experience in the horticulture field.Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Oversaw all daily operations of all locations.

Education

1999 KEEFE TECH HIGH SCHOOL FRAMINGHAM, MA

High School Diploma HORTICULTURE

Went on co - op in my senior year and landed a job right out of high school. Coursework in Basic Construction Safety and Hand and Power Tools.Coursework in Residential CarpentryCoursework in Drywall and Interior Finish ApplicationsCoursework in Concrete Materials and FormsCoursework in Floor Systems, Wall and Ceiling Framing

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