Customer Service Assistant

Disha Nanda

Email: ********@************.***

Address:

City: Alpharetta

State: GA

Zip: 30004

Country: USA

Phone: 678-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic business major with excellent communication skills and strong motivation to succeed.

Educational Background:

High School Dipolma from Georgia State University, Robinson College of Busi, Atlanta GA 1/2001 to 5/2012 (Marketing, 3.40 GPA)

Job History / Details:

Career Focus

Enthusiastic business major with excellent communication skills and strong motivation to succeed.

Summary of Skills

Outstanding interpersonal skills

Strong verbal communication

PowerPoint proficiency

Microsoft Office

Microsoft Office, Excel, PowerPoint proficiency

Extremely organized

Quick learner

Attention to detail

Collaborative team member

Education and Coursework

May 2013 Georgia State University, Robinson College of Business Atlanta, GA

Bachelor of Business Administration Marketing, 3.40 GPA

Minor in Psychology

3.57 GPA

Academic Achievement Award

Honors Academic Standing 2010-2012

Hope Scholar 2009-2012

Workers Appreciation Award

Awarded excellent customer service

Organizations

Campus P.A.L.S

Delta Epsilon Iota

Sigma Alpha Phi

Criminal Justice Student Organization

GSU Women's Choir

American Marketing Association

Experience

March 2010 to Current

Atlanta Community Food Bank Atlanta, GA

Helped fight for the ones in poverty.

Assisted Atlanta Community Food bank, the nation's largest domestic hunger organization in providing emergency food assistance to the ones in need.

Delivered food and grocery products to low income Georgians.

August 2010 to Current

Georgia State Student Center Atlanta, GA

Student Assistant

Worked as student assistant supporting office operations Maintained scheduled office hours and assisted with daily office operation as determined by the supervisor.

Typed correspondence, entered data/computing.

Answered phone calls and tried to keep people motivated by listening to them, asking questions, and understanding issues that arise at workplace.

Promoted campus events through innovative and traditional PR/Advertising techniques.

Processed vehicle registration forms for Enterprise Rentals Coordinated with several departments on projects throughout the office.

May 2011 to Current

Georgia Public Defender Standards Council Atlanta, GA

Undergraduate Intern

Worked as an undergraduate intern assisting in administrative tasks

Maintained scheduled office hours and assisted with administrative tasks determined by an attorney

Learned how to access criminal cases from JCATS

Got familiarized with DCOR

Assisted graduate students with administrative and litigation aspects of indigent appeals

Assisted the Paralegal in verifying whether entry of appearance has been filed for criminal cases

Currently interning with Georgia Capital Defender division

Assisted the Attorneys and Law School students with drafting Amicus Briefs

Researched issues in death penalty cases pending trial

Researched issues in appealing convictions Participated in legal team meetings

Observed court proceedings and trials

Assisted in administrative tasks including faxing, copying, and scanning Organized case files.

April 2009 to July 2009

North Fulton Public Library Alpharetta, GA

Worked as library assistant performing administrative tasks including document filing, general library maintenance and front desk support.

Answered inquiries of nonprofessional nature on telephone and in person to support the librarian.

Created presentation material for summer programs to support elementary school students.

Articulated a vision to help the library assistants in any sort of tasks that they could possibly have assigned including: Putting books on shelves, sorting books out etc.

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