MEDICAL

Dolores' InformationLocation: ALHAMBRA, CATitle: AllWilling to Relocate: NoMember Since: 2010-12-10

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Dolores C. Hesse

**** * *** **.

Alhambra, CA 91803

Phone: 626-***-****

E-mail:**********@*****.***

Summary: Seeking a position where my many years of work experience, skills, and abilities would be best utilized.

Job Objective: MEDICAL RECEPTIONIST, 20 years experience

CERTIFIED NURSE ASSISTANT, 5 months experience

MEDICAL OFFICE CLERK, 20 years experience

ADMITTING REPRESENTATIVE, 20 years experience

Experience:

Job Title: Patient Service Representative

Employer: White Memorial Medical Center, Los Angeles, California

Dates: 01/09 to 04/10

Duties: My job duties as a Patient Representative was to attend to every patient that wanted to see the Emergency Room Doctor. No patient will be denied for any services. I had to check in insurance website to check for Eligibility. For every patient. I also collected cash on Self pay patients. We worked with AS400 system-for patient Information. We also has access to the Medical Government Website to check for Medical Eligibility. My job duties also included all other office duties.

Job Title: Medical Receptionist

Employer: Garfield Health Center, Alhambra, California

Dates: 1/08 to 2/08

Duties: My job duties were to attend every patient that had and appointment with any doctor that they were scheduled for. The Medical office is a Workman's Compensation office. I also had to collect pmt from private patients, fill out all EDD documents for patients, read any form that they didn't understand, made sure that patients disability was still accurate and any other front office job duties

Job Title: Lead Medical Receptionist

Employer: HEALTHCARE PARTNERS, PASADENA, CA

Dates: 9/98 to 8/04

Duties: My work included supervising and training employees on basic front office duties, IDX computer and PBX operation. I also planned daily & weekly work schedule for front office, as well as Doctor coverage (20 Doctors). I did PBX operation, etc.

Job Title: Emergency Room Admitting Clerk

Employer: COMMUNITY MISSION HOSPITAL, HUNTINGTON PARK, CA

Dates: 9/87 to 3/96

Duties: The work that I performed included the admitting in and out of patients to the facility, PBX operation & reception duties, customer service, inputing patient demographics, collecting payments & backup cashier, and various other office duties.

Job Title: Receptionist

Employer: SOUTHEAST MEDICAL CENTER, HUNTINGTON PARK, CA

Dates: 9/86 to 5/87

Duties: I was responsible for filing medical records, general front office duties, referring patiend to clinical physicians using IDX computer, appointment scheduling, collecting co-payments, operating of PBX, providing customer service, etc.

Skills: BILINGUAL ENGLISH/SPAN, CUSTOMER SERVICE, MEDICAL TERMINOLOGY, MEDICAL INSURANCE, PBX OPERATOR, COMPUTER LITERATE

Education: James A. Garfield High School, Los Angeles CA - Diploma

East Los Angeles College, Los Angeles, Ca.-General Ed.

Bryman National Education Center, Rosemead, Ca.

Techincal College- Certified Nurse Assistant

CA Drivers

License Class: C (passenger car)

Additional Comments: I am a hard working, dependable individual. I work well with others, as well as being able to work under minimal supervision. I am a quick learner, flexible and always willing to take on any needed task.

References: Available on request

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