Customer Service Manager

job needed (little rock)

Date: ****-**-**, **:**AM *****************@*****.***

NANCY MILLARD

LITTLE ROCK, AR 72209

Professional Objective:

To integrate years of managerial experience with that of a promising work environment in order to contribute to the success of a prominent company while providing optimum service to its constituents.

Profile:

Organized, efficiency directed experience in customer service and sales, proficient at multi-tasking, quick learner, capable of making sound decisions, great at problem solving, communication oriented with a focus on team management and people skills.

Education/skills:

High School Diploma, currently majoring in Human Resource Management

Computer Proficient- word, excel, 10 key

Experience:

08/11-- 07/12 Arkansas Democrat Gazzette

Independent Contractor

Delivered papers and handled accounts in the Maumelle area.

Did not renew contract due to rise in price.

3/08-- 07/11 EZ-Mart Inc. 760 Edgewood Dr Maumelle Ar

Store Manager Supervisor- Nancy Williams 501-***-****

Handled paperwork, deposits, ordering, lottery, scheduling, payroll,

Hiring, inventory control and customer service/complaints.

06/07--09/09 Wal-Mart Maumelle Blvd Maumelle, AR

Overnight Stocker supervisors- Mike McNamee/Reginald Hill

Separate and stock freight, customer service, new employee training,

Stockroom organization and helped to keep morale up in my area.

11/00--03/07 Wal-Mart Bryant, Hot Springs and Benton

Assistant Manager supervisor- Ken Daves

Began as a clerk in Tire Lube Express, Department Manager for about

A year when I was approached by store manager offering me a spot in

The training program, I then spent about nine months in Hot Springs

Training which then led me to a position with Benton management

Team, there I spent a year over grocery, six months over electronics

A year over the cash office, front end and back offices before moving

To the overnight position, where I spent the rest of my time.

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