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Fatima

VilchezHuman Resources Assistant

FATIMA VILCHEZ

**** ** ** **. * Miami, FL 33150 * 305-***-**** * 305-***-**** * abp1ab@r.postjobfree.com

HUMAN RESOURCES ASSISTANT

A highly talented Human Resources Assistant with more than 4 years of experience. Strong verbal, written and communications skills. Organized and analytical with strong problem solving skills. Able to manage multiple priorities. Proficient using Microsoft word, Excel, Power Point, and Human Resources Information Systems. Experience in performing a variety of clerical, payroll and credentialing duties and responsibilities in the Human Resources Department.

PROFESSIONAL EXPERIENCE

ARMOR CORRECTIONAL HEALTH SERVICES- Miami, Florida

Human Resources Assistant, 2006 to Present Assists department in carrying out various human resources programs and procedures for all company employees. Answers routine HR questions and requests, referring more difficult situations to the appropriate party or the Human Resources Manager. Demonstrates particular sensitivity to, or awareness of, highly confidential and/or highly important documents. Maintains Human Resource Information System records and complies reports from database as needed. Develops and administers various human resources plans and procedures for all company personnel. Prepares all New Hire Packet and efficiently completes the New Hire Packet process. Assists Human Resource Department in auditing of employee files. Conduct background check, credentialing and employment verification. Data entry of new hires information and other employee related information onto the HRIS system.

TRANE CENTRAL AMERICA- Miami, Florida

Receptionist, (Temporary Position) 2006

Responsible for the provision of an efficient and effective reception service, and for administrative support to other staff as directed by supervisor. Greeted visitors, ascertaining the nature of their business, and referring them to the appropriate staff members. Answered incoming calls on multi-line phone and responded to inquiries in a courteous manner within scope of knowledge and authority and referred to other persons as appropriate. Distributed incoming faxes and courier packages. Prepared outgoing mail and courier airway bills. Composed routine correspondence, reports, forms and other materials. Managed proposals and new order files. Handled extensive customer service calls. Provided clerical support to sales support specialist. Created proposal binders for Engineers.

ABC DISTRIBUTING INC. - Hialeah, Florida

Human Resources Assistant, 2005-2006 Assisted with day to day operations of the Human Resources Department. Maintained security and confidentiality of department work production. Assisted in the maintenance of personnel databases. Assisted in conducting new hire orientation and benefit open enrollment meetings.Updated, organized and created employee personnel files. Responsible for issuing employee ID badges through Identicard. Provided administrative support to Human Relations Manager and other HR Managers where needed. Supported file room and receptionist as required. Maintained and updated all I-9 forms to government compliance. Provided general clerical duties.

NEWCOME INTERNATIONAL - Miami, Fl

Administrative Assistant (Temporary Position) 2005 " 2005Screened and routed telephone calls.Greeted visitors and monitored entrance to building.Prepared routine correspondence, handled incoming and outgoing mail.Prepared courier airway bills and coordinated pickup and reception of packages.Coordinated RMA numbers and received quotes for new equipment.Assisted with collections efforts by sending emails and making telephone calls to clients.

* Created daily or weekly report as required.

* Faxed and mailed original invoices monthly to customers.

CARNIVAL CRUISE LINES- Miami, Fl

Reservation Sales Agent 2003-2005Made reservations for travel agents and assisted them with their existing cruise bookings.Provided customer support to guest and travel agents such as, answering general questions.Answered multiple inbound phone lines.

EDUCATION & CERTIFICATIONS

Florida Career College graduated: Nov 2003

Computer Network Engineer

New Profession Technical School graduated: May 2001

Business Microcomputer Operations

COMPUTER QUALIFICATIONS

Operating Systems Windows 2000 Pro * Win 95/98 * Windows XP

Software ApplicationsMicrosoft Office Suite * Excel * Word * Outlook * Power Point * ADP/PC _Payroll system ADP_Report Smith * Payforce_ HRIS system

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