Manager Quality

THOMAS EDISON

*** **** **** *******, ** *****

555-***-**** (Res) 444-***-**** (Cell) *******@***.***

Production Supervisor ~ Area Manager ~ Manufacturing or Chemical Industries

** ***** ** *******sive experience managing Production, Quality, Safety and Cost Control for large packaging

area within E.I. DuPont. Verifiable strengths in designing and improving processes and work procedures in

support of Continuous Improvement programs. Practiced in ISO 9000 certifications. Excellent interpersonal

skills, collaborate with customer teams to identify and remedy quality issues. Well-versed in all aspects of

production including inventory management, quality improvement, safety programs, scheduling and

maintenance. Trained in Root Cause Failure Analysis Investigations. A strong supervisor able to train and

motivate teams to peak performance.

PROFESSIONAL EXPERIENCE

E.I. DUPONT SPRINGS, MISSISSIPPI 1985 2000

PRODUCTION PACKAGING COORDINATOR 1997 2000

Managed day-to-day operations of packaging lines overseeing 4 production shifts of 20 personnel each.

Key member of team to gain ISO 9000 certification. Audited existing processes, identified critical

gaps and designed new corrective procedures. Wrote work procedures, trained staff and achieved

certification.

Implemented Quality improvement program including spot audits, root-cause analysis, and

implementation of remedial actions.

Handled customer complaints including physically visiting customer plants and collaborating with

production engineers to identify and solve issues. Demonstrated strengths in oral and written

communications.

Oversaw Raw Materials Inventory working with vendors to communicate quality and delivery issues.

Selected member of implementation team for Automated Warehouse and Order Fulfillment Systems,

serving as subject matter expert for Packaging Area.

Facilitated numerous Root Cause Failure Analysis Investigations in regard to Safety and Equipment

failures.

Served as Maintenance Team Manager, accountable for setting schedules for preventative

maintenance. Worked with site teams to develop best practices for PM and maintenance in the

packaging and warehouse areas.

Produced short/long term production scheduling and forecasting and monthly analysis and cost

forecasting.

Key Accomplishments:

Improved productivity approximately 10%.

Reduced customer complaints roughly 20%.

Consolidated suppliers reducing inventory levels 50% through JIT implementation.

THOMAS EDISON 444-***-**** *******@***.*** Page 2 of 2

PRODUCTION TEAM MANAGER 1994 1997

Managed 12-hour rotating shift in Packaging Area overseeing 18 employees. Accountable for Safety,

Production, Quality, and Cost Controls. Chosen as member of Emergency Response Team for entire site

responsible for communications with emergency officials.

Key Accomplishments:

Maintained outstanding Safety record with zero incidents in 3 years.

Consistently recognized for Valued Contributions.

PRODUCTION/MAINTENANCE TECHNICIAN 1985 1993

Ran, maintained, and troubleshooted equipment in automated Packaging Area.

Key Accomplishments:

Chosen to be one of the Area s first Trainers for packaging and logistics. Authored Area Standard

Job Procedures for Operational, Inspection & Evaluation, and Mechanical.

Delivered training to 36 staff.

Improved uptime to 85% from 60%.

Increased Quality by 20%.

EDUCATION

University of Southern Mississippi, Long Beach, Mississippi

BS, Business Administration

Major in Management Information Systems

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