Customer Service Administrative Assistant
Resume:
Apartment Leasing Consultant (Atlanta )
Date: ***3-01-02, 6:36AM *********.*******@*****.***
I have intermediate experience with assembling leasing agreements thoroughly and closing. I would be willing to accept a reduced or half pay in exchange for a unit in the apartment complex. Please review my CV and Resume and contact me if you have any available positions or opportunities.
Dear Recruiter,
This letter is to express my interest in any available receptionist/customer service/assistant/ administrative or consultant positions within your company. I have a diverse background in customer service that can be used to meet your company's immediate and long-term needs. With the unique perspective of a secretary, I am a versatile and analytical thinker with strong interpersonal skills. I also have extensive experience in working successfully with diverse individuals hands on as a Customer Service Representative.
My resume outlines my abilities to work with customers in a servicing environment. While working in the customer service field I succeeded in my jobs for 3 years because I strive hard to gain customer satisfaction, and became friends with our customers by expressing a genuine interest in their needs. I take the cliche "treat others the way you want to be treated" to heart. When communicating with customers I always give 100% no matter the circumstances. I am immune to working even under stressful conditions and with little to no supervision.
I am excited about this position because I enjoy serving people. Please do not hesitate to contact me if you have any questions or concerns.
Thank You,
Marnea Terrell
Marnea Terrell
Atlanta, GA
Objective: Apply knowledge using prior experience in Administrative positions to positively contribute to a working environment, exemplifying remarkable customer service skills as well as communication and human interactive skills that will exceed clients' needs.
Skills Obtained:
- Proficient in Microsoft Office Tools (Word, PowerPoint, Excel, Publisher, etc.)
- Over 4 years of Customer Service experience
- Over 4 years of hands-on Customer-Employee relationship experience
- Exceptional listening and task management skill
- Over 4 years of Administrative Assistant work
- Ability to take direction and follow through in a timely and efficient manner
Experience:
Ballroom Dance Clubs of Atlanta - Atlanta, GA
Receptionist
August 2011-November 2011
Performed administrative duties such as answering phones, booking appointments, and filing a vast amount of employee papers and student files. Greeted all incoming students and clients with a smile and a welcoming attitude. Responsible for making Microsoft Excel sheets for organizational purposes, creating event brochures and flyers, as well as the overall handling and organization of client information for the studio. I also was responsible for orchestrating studio parties (i.e. setting up refreshments, tables, lights, decorations) and cleaning up after every event.
Bella Homes, LLC --Alpharetta, GA
Administrative Assistant
March 2011- August 2011
Performed Administrative duties such as answering phones, filing a vast amount of employee papers, making Microsoft Excel sheets for organizational purposes, and doing overall handling and organization of client information for mortgage cases.
Unbounded Solutions Inc. --Sandy Springs, GA
Administrative Assistant
March 2010 - April 2010
Performed administrative duties such as answering phones, filing papers, utilizing MS Office suite of products for various organizational purposes, and doing overall handling and organization of employee payroll records, invoicing and Visa citizenship enrollment.
Marshalls - Smyrna, GA
Sales Associate
November 2009 --January 2010 (Seasonal)
Greeted customers, handled various questions regarding products and services, provided Customer Service as needed included but not limited to answering phones, ringing up customers, tidying the merchandise, etc.
Fort Valley State University --Fort Valley, GA
Financial Administrative Assistant
December 2008 - May 2009
Worked primarily as an office assistant/ office clerk for Fort Valley State University's Financial Services Office. Performed all general office duties of an administrative assistant as well as verification of income; executing data queries to pull and merge student records & data. Worked in the Cashier's office in order to ease the student overflow on busy days.
AMC Theatres --Atlanta, GA
Usher/Concessions/CSR
March 2008 --August 2008
Performed all duties affiliated with managing the concessions including cashing duties, customer interaction, stocking, as well as being responsible for controlling basic operating costs and expenses associated with the concessions area. Also performed other duties in the theatre as well such as usher, ticket sales, and scheduling.
Kaiser Permanente --Atlanta, GA
Administrative Assistant/Data Entry Clerk
January 2007 -March 2008
Worked primarily as an Administrative Assistant & Data Entry Clerk, entering and scrubbing data for medical records database. Also worked on specialized data entry projects for the company's regional President. Typing, Filing, & Data Entry, were all normal clerical duties performed daily.
Education:
Benjamin E. Mays High School - Atlanta, GA
Graduation: May 2008 Cum Laude
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