Customer Service Sales Representative
Resume:
Maria Ortiz
Email: *********@********.***
Address: *** ****** ****
City: Hutto
State: TX
Zip: 78634
Country: USA
Phone: 512-***-****
Skill Level: Experienced
Salary Range: $24,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
MARIA ORTIZ
*********@*********.***
Objective
To secure a challenging and exciting position where my skills and talents will be utilized in an organization which will offer me professional advancement.
Summary of Qualifications
* Communication skills with experience in customer service, an effective team-member, efficient patient services representative and productive sales representative.
* Clerical experience with interviewing for patient services, filing, correspondence, surgical oncology medical coding, verifying patient information by phone/on-line, and verifying insurance/Medicaid eligibility.
* Detail oriented with experience in the assembly of electronic circuits and quality control.
Employment History
June 1, 2012- Present GCA Services Austin TX 512-***-****
Receptionist
Answer incoming calls, assist clients in employment search, verify documents,
Call clients with employment offers, retrieve over night calls from Answer First and forward to appropriate party, Return clients calls, Retrieve mail, prepare payroll checks and distribute to employees, maintain excel spread sheet for all unclaimed checks to be mailed out. As well as other clerical duties as required.
March 16 - May 29 2012 Lowes, Hutto, TX 512-***-****
Seasonal POS terminal operator
2005 - 2011 Stony Brook University Hospital, Long Island, NY 631-***-****
Hospital Patient Service Clerk/Nurses` Station Clerk
Arrived Patients, Prepared medical record number for new patients, Verified patients name, date of birth and patient medical record number in UHIS / Power Chart, Ensured no duplication of charts before making new one, Replaced defective charts, Printed face sheets, received co-pays, entered insurance information, verify Medicaid eligibility, scheduled appointments, entered labs and biopsies orders, prepared paper work for billing, Filing and other clerical duties as needed.
2004-2005 Mary Haven Center of Hope, Port Jefferson, NY 631-***-****
Direct Care Counselor
Direct care counselor for children and young adults with developmental disabilities. Duties were documentation of resident`s activities; sleep chart, as well as all medical concerns.
2002-2003 Mir Mitchell, Irving, TX 512-***-****
Customer service/Analyst
Work directly with Medicaid clients and employers to enroll in state funded program where if cost effective the state reimbursed health insurance cost. Duties: answered incoming call, educated clients about Texas HIPP Program, Researched and found resolution to HIPP issues. Contacted active HIPP clients and requested monthly proof of payment. Notified clients when proof of payment was illegible. Verified Medicaid eligibility
1998-2001 Dell Computers, Round Rock, TX 512-***-****
Production Technician
Performed all aspects of assembly of computers, Troubleshoot for test failures and physical problems, Performed final inspection prior to shipment, per standard operating procedure
1987-1998 Abbott Laboratories, Austin, TX 512-***-****
Production Operator
Assembly of I.V. Bags, Documentation of paper work, assisted as back specialist. Sterilization of equipment at end of shift.
Education and Training Honors
International School of Ministry Above and Beyond award for 2010 and 2011
Associates in Biblical Studies Volunteer for the American Cancer society 2011
Sunday School Teacher Full Gospel Christian
Center Long Island N.Y. 2006-2011
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