Sales Customer Service

Michael Lacroix

Email: *********@********.***

Address: ** **** ******** **

City: Saint Peters

State: MO

Zip: 63376

Country: USA

Phone: 314-***-****

Skill Level: Management

Salary Range: $60,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

RESUME

Michael G. LaCroix

47 Lost Dutchman Drive, Saint Peters MO 63376

E-mail ***************@*****.***

Phone: 314-***-****

GOAL To continue to grow in the sales and customer service industries

EDUCATION Graduated from Bailey Technical School **

Degree in Automotive/Diesel Repair Graduated from Dupo High School 1970-1974; Dupo, Illinois

WORK EXPERIENCE 2001 2012 Renewal by Andersen - Sales Representative 1991 2001 Berry Door and Window Installer; promoted to sales rep 1980 1991 Emerson Electric - New Products Technician

ACHIEVEMENTS Set up in-home presentations of Andersen doors and windows Strong knowledge of company products Exceled at client relationships, sales strategies, and sales negotiations Achieved a 92% customer satisfaction rate for over 10 years Trained new salesmen Extensive problem-solving skills in design and through installation Achieved highest percentage rate of self-generated business annually Facilitated the finance process for customers applying for credit Total sales over 12 years of $14M Consistently lead salesman at the St. Louis office over the past 12 years Met or exceeded annual sales goals every year Revenue per appointment is $3,500

MILITARY Served United States Navy 1974 through 1978, honorably discharged

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