Customer Service Systems
Resume:
Alexander Manley
*******@***.***
Rochester, NY 14623
OBJECTIVE: To obtain a cooperative education position in the field of Applied Networking and Systems
Administration. Available June August 2012.
EDUCATION: Rochester Institute of Technology
Rochester, NY May 2014
Bachelor of Science in Applied Networking and Systems Administration
Courses: Data Analysis, Programming I Programming III, Cyber Self Defense,
Computer System Fundamentals, Network Fundamentals, Introduction to Unix/Linux,
Discrete Math I and Discrete Math II
GPA: 2.88
SKILLS:
Programming Languages: Java, Perl, Lua
Operating Systems: UNIX/Linux, Microsoft Windows XP/ME/Vista/7
Software: Microsoft Visio, Adobe Photoshop, Minitab, Drupal
Other: Excellent oral and written communication skills, PC Proficiency, Customer Service,
Leadership
EXPERIENCE:
Telefund for RIT, Rochester, NY
Caller 10/10 - Present
Call alumni and parents of students at RIT
Solicit Donations for RIT
Answer prospects questions and discuss new developments on campus
Pizza Brothers, Bedminster, NJ
IT Consultant & Pizza Maker 08/08 08/10
Maintained systems and troubleshot network connections
Setup print servers for the receipt printers
Designed cooling system to prevent systems from overheating
Promoted to sous chef after one year
ACTIVITIES:
Member of No Voice Zone
Member of SPARSA (Security Practices and Research Student Association)
REFERENCES: Available upon request
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