Sales Customer Service

erin garcia

Email: *********@********.***

Address: **** ******** ******

City: Columbus

State: OH

Zip: 43068

Country: USA

Phone: 614-***-****

Skill Level: Experienced

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Erin L Garcia

7919 Cheriton Circle,

Reynoldsburg, OH 43068

Cell 614-***-****

*********@********.***

OBJECTIVE

To work in a dynamic setting where my knowledge in Marketing, Sales, and Logistics will greatly enhance the profitability and promote the growth of my team and company.

1 Territory Sales, Marketing, & Administration

1 Event Coordination

2 Sales Prospecting

3 HR Administration

4 Inventory Control

5 Customer Relationship Building

EXPERIENCE

McGraw-Hill Education, Columbus, Ohio

Inside Sales product Specialist, August 2011 December 2012

Worked as team contributor with 7 outside field reps in 5 states.

Managed a goal of 2.3 million for year 2012.

Sold textbooks and digital products for the 6-12 market.

Took over an existing territory in 2011 at 86% to goal. When I left I was at 97% to goal and was on track to reach a full 100% to goal at the end of 2012.

Was involved with a RFP for a million dollar opportunity in MD, in 2012.

Maintained customer relationships and gained the trust of all my field partners.

Worked educational conferences selling our products to educators.

Partnered with Higher Education to sell Honor level materials.

Conducted webinars, face to face presentations and complied training sessions for customers.

Scholastic Book Fairs, Columbus, Ohio

Sales Consultant/Inside Sales Representative, October 2007 August 26, 2011

Managed literacy events for schools and organizations in sales territory in nine states

Coordinated successful execution of events with operations and sales department

Prospected for new business opportunities in territory

Proven record of taking low achieving sales events and transforming into higher performing sales events

Planned 880 literacy events for 2011-2012 and 850 for 2010-2011.

Sales Trainee, October 2006 - July 2007

Performed duties in completing assigned task management, order fulfillment, assisting reps with saving unsecured fairs, rebooking and finalizing completed fairs. Worked in several key areas such as Sales, Marketing, organizing promotional materials, warehousing, inventory control and day to day customer service.

Performed warehousing duties as inventory, working with materials such as cases (Large rolling metal book displays), toppers, displays, cash registers, and costumes.

DHL, Columbus, OH

Sales Administrative Assistant II, August 2001 - October. 2006

Open Territory Sales and Customer Support: Helped to maintain and grow present business and assisted in defining opportunities.

Visited customers in open territory to mitigate issues, manage customer wellness and promote new DHL products and services.

Received customer calls regarding service, support, and other issues and resolved with limited supervision.

Sales Support, Jan 2001 - Sept 2006

Assisted and supported one (1) District Manager and seven Sales Representatives of various levels in Region 1 (Ohio).

Contributed to the success of the Sales team by performing Cold Call "Prospecting" duties for all territories.

Prepared and edited office documents on daily basis and prepared Sales and Marketing materials.

Performed reporting in COMET, Siebel. Maintained payroll database on weekly basis--Kronos database.

Prepared all Sales Proposals and assisted in creating sales presentations.

PROFESSIONAL ACCOMPLISHMENTS

Scholastic Book Fairs

"Rookie of the Year Award" 2007-2008 for growing assigned territory by 15.5%.

EDUCATION

Franklin University Columbus, OH

B.S., Marketing, Minor: in Digital Communication 2005

Graduated Summa Cum Laude

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