Customer Service Sales

Stanley Billins

Email: ********@***************.***

Address:

City: LITTLE FERRY

State: NJ

Zip: 07643

Country: USA

Phone: 201-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experience in diverse areas with the maturity needed to adapt to any situation with positive results. Have a personable team oriented approach with the ability to motivate others around me.

Educational Background:

High School Dipolma from ITT, Chicago IL 1/2001 to 9/1984 (Electronics Engineering)

High School Dipolma from ITT, Chicago IL 1/2001 to 12/2012

High School Dipolma from Lascomp Institute of Technology, Chicago IL 1/2001 to 12/2012

Job History / Details:

Career Overview

Experience in diverse areas with the maturity needed to adapt to any situation with positive results. Have a personable team oriented approach with the ability to motivate others around me.

Core Strengths

Energetic work attitude

Courteous demeanor

Ergonomics and safety training

Chemical cleaning

Strong organizational skills

Active listening skills

Sharp problem solver

Bloodborne pathogen training

Interior and exterior cleaning

Accomplishments

Environmental Services(custodial)

Promoted to Team Leader after [] months of employment.

Contributed to hospitals country wide recognition as an industry leader.

Hazmet and cpr trained.

Volunteer: Salvation Army (feed the homeless program)

(CERT): County Emergency Response Team(hurricane sandy)

Work Experience

September 2010 to November 2010

Petrapet Corporation North Bergen, New Jersey

Shipping and Receiving Clerk

Worked under strict deadlines and responded to service requests and emergency call-outs.Accurately logged all daily shipping and receiving orders.Recommended, selected and helped locate merchandise based on customer needs and desires.Stocked and rotated inventory regularly.Replenished merchandise shelves with items from the stockroom.

June 1994 to June 2007

U.S. Postal Service Teterboro, New Jersey

Mail Processing Clerk

Processed large volumes of incoming and outgoing mail to the public using state of the art computerized systems.Tracked and routed mail to proper destinations.My accomplishments include successful lost time accident prevention awards, mail volume completion record (2005).Hazmet and CPR trained.

April 1993 to July 1995

Hackensack University Medical Center Hackensack, New Jersey

Patient Transporter/ Environmental Services Aide

Safely transported patients to designated areas including surgeries, testing, bed assignments, recovery, and awaiting transportation. Supervised special teams in maintaining clean and sterile operating theaters, also supervised preparation of facilities for viewing by government agencies and dignitaries.

February 1989 to April 1993

Blue Circle / Raia Industries Hackensack, New Jersey

Quality Control Technician

Inspected construction materials for quality and proper placement in five county area of NY,NJ, and PA. Worked with OSHA, NYSDOT, and NJDOT for compliance.Read blueprints and recorded data using rulers, calipers, gauges, micrometers,nuclear density testers and other testing equipment.

March 1985 to February 1988

Randolph Electronics Chicago, Illinois

Retail Sales Clerk

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Successfully interacted with customers and retail buyers to expedite orders.Achieved high sales percentage with consultative, value-focused customer service approach.Kept abreast of rapidly evolving technology.

June 1981 to September 1982

Time/Life Libraries Chicago, Illinois

Telemarketing Representative

Marketed Time/Life books to customers all over the united states.Recommended, selected and helped locate merchandise based on customer needs and desires.Achieved high sales percentage with consultative, value-focused customer service approach. Received sales rewards many times for volume.

July 1980 to June 1981

Capital Lighting Chicago, Illinois

Telemarketing Representative

Sold all types of lighting and decorative fixtures for homes and businesses throughout the country.Regularly sought opportunities to up sell and add on additional merchandise.Executed outbound calls to existing customer base resulting in a 12 percentage increase in sales.Accurately logged all daily shipping and receiving orders.Compiled weekly monetary reports and records for store managers.

November 1973 to November 1976

U.S. Army Fort Bragg, North Carolina

Telecommunications Technician

Combat Infantryman (special forces) radio telephone operator and field wireman with secret clearance.Served honorably and successfully participated in many joint readiness exercises with different units us and foreign.received good conduct medal expert marksman, Vietnam service medal among other awards.Promoted to Trainee Field First in basic training.

Educational Background

1972 Utica Free Academy Utica, New York

GED General Subjects

Left in junior year to to help support family but before leaving I was chosen for the consortium college program and attended Hamilton College in Clinton,NY for two semesters of liberal arts studies in us history.(GED 1973) active in two sports(still hold record for longest td pass in school history) drama club, glee club science club

1984 ITT Chicago, Illinois

Associate of Science electronics engineering

2013 Lascomp Institute of Technology Hackensack, New Jersey

Microsoft Office Specialist

Currently attending school will receive certifications soon.

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