Manager Customer Service

Bromlynn Howcott

Email: ********@************.***

Address:

City: Freehold

State: NJ

Zip: 07728

Country: USA

Phone: 732-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Obtain a manger-level job with in a honorable firm.

Educational Background:

High School Dipolma from Kean University, Union City NJ 1/2001 to 1/2011 (Management)

High School Dipolma from Kean University, Union City NJ 1/2001 to 12/2012

High School Dipolma from Brookdale Community College, Union City NJ 1/2001 to 12/2012

Job History / Details:

Summary

A flexible and energetic manager seeks a role as a [

]. Extensive restaurant and food service experience.Efficient, hard-working, and dedicated with a strong background of the food and beverage industry.

Highlights

Full service restaurant background

Supervisory/Management skills

Bilingual in Spanish

Computer Skills MS Word,Excel,Power Point, POS Systems including Maitre'd and MICROS

Reliable

Focused

Intelligent

Ambitious

Motivated

Stable work history

Motivated

Strong leader

Top work performance

People-Oriented

Organized

Perform job tittle in proper and professional mannerism.

perform Invoicing/ Purchasing management, and accounts payable

Accomplishments

Recognized as one of the top ten Restaurant Managers in a 40-store chain in the east coast region.Played a key role in opening Brio Restaurant at the Freehold, New Jersey location . Generated top sales which increased overall sales for the BBRG cooperation for beginning fiscal sales for 2012. Currently, managing at Brio restaurant a combined staff of 45 employees,lead manager for recruitment and training.

Experience

April 2012 to 12/13/2012 12:00:00 AM

Brio Restaurant Freehold, New Jersey

Manager

Schedule and direct staff of 45 employees in daily work assignments, monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met.Exhibit knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Develop and maintain exceptional customer service standards to ensure life-long quest.Conduct daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

12/13/2012 12:00:00 AM

Fredos Italian Restaraunt/ Terrance Bagels

September 2011 to March 2012

Terrance's Bagels/ Fredos Italian restaraunt Freehold, New Jersey

Manager

Managed a staff of 35 employees for both restaurants in total, in which I manged and was in charge of hiring/scheduling, inventory management, guest relations. Event planning for banquets and menu selection.

Education

2011 Kean University Union, New Jersey

Bachelor of Science Management

Coursework in Business, Restaurant and Hotel Management. Food service systems and controls

2005 Brookdale Community College Lincroft, New Jersey

Associate of Science Education

Certified teacher's aid substitute teacher.

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