Customer Service Manager
Resume:
Joseph Deweese
Email: *********@********.***
Address: **** ****** **** ****
City: Wnfield
State: ME
Zip: 04416
Country: USA
Phone: 304-***-****
Skill Level: Management
Salary Range: $50,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Joseph Deweese
Manager/Caretaker
FMC Sportsman`s Club January, 2007-Present
* Maintain the grounds at FMC including supervision of contractors who assist on jobs.
* Maintain the Caretaker's residence as would a prudent homeowner.
* Answer personal inquiries and phone calls from Club members 24 hours a day.
* Live on site year-round to oversee the entire maintenance, operation security for the facility.
* Responsible for the security of the buildings and land at FMC.
* Intervene effectively with individuals in angry and/or confrontational situations in a calm manner.
* Provide a high of level of security by maintaining a State of WV concealed pistol/revolver license.
* Patrol lakes, gun range and grounds and, at times, physically escorts non-members from property.
* Intervene during high tension situations to secure surrounding areas and ensure safety of members.
* Maintain any equipment and/or vehicles belonging to FMC.
* Complete training necessary for the safety, quality of life and maintenance of FMC.
* Attend mandatory board meetings and other meetings directed by the Board of Directors.
* Repair water leaks throughout campground and at pool.
* Repair electrical failures throughout property.
* Give rental money to Secretary/Treasurer as required.
* Remove trash and clean shelters and Clubhouse after each rental.
* Maintain and monitor gravel in the parking prior to the swimming season.
* Maintain the swimming pool, diving boards, slides and ladders for safety.
* Perform the safety checks on the dam and reports in the maintenance log on a regular basis.
* Enforce Rules and Regulations of FMC
* Treat the lake for algae and grass as required or as requested by the Board of Directors.
* Test and report on the water in the lake in a timely manner to the State of West Virginia.
* Patrol the lakes on regular basis for any dead fish or any maintenance that needs to be completed.
* Maintain the lake aeration system and make sure the timers are performing properly.
* Maintain the cleanliness of the public bathrooms and parking lots a on a daily basis.
* Unlock and heat the Clubhouse for meetings when requested by the board of directors.
* Maintain the gate at the main entrance to the property.
* Patrol the grounds around the lakes on a regular basis daily, more often on weekends.
* Maintain the road around the lake, keeping it clear of snow, ice and debris.
* Performs other duties as assigned.
Manager
Gallipolis Gun and Archery 8/1996-12/2006
* Knowledge of Federal and State Firearm Regulations
* Eligible to sell firearms under ATF regulations.
* Assisted customers in finding merchandise and making buying decisions.
* Performed all inventory control procedures.
* Restocked merchandise and merchandise displays.
* Maintained firearm accusation/disposition records.
* Set up of firearms and archery equipment.
* Gun safe installation.
* Customer service oriented team player.
* General knowledge of company products, retail practices and procedures.
* Strong communication and leadership skills.
* Skills in operating cash register, personal computer and various software packages.
* Communicated with employees and business contacts in a professional and positive manner.
* Prioritized, delegated and created an efficient retail environment.
* Resolved common problems.
Charleston Cash Register Company 03/1988 - 8/1996
Electrician Technician
* Installed and repaired electrical machines including cash registers, scanners, and cash drawers.
* Disassembled, repaired, and replaced defective machinery.
* Diagnosed cause of electrical or mechanical malfunction or failure of operational equipment.
* Performed preventative and corrective maintenance.
* Planned, directed, and recorded periodic electrical testing.
* Recommended modification or replacement of equipment which failed to meet operating standards.
* Log, update, and close service calls.
* Maintain a inventory of replacement parts for adequate service of store and field equipment.
* Respond to all priority pages, and schedule all other work within stated service levels.
* Analyze, troubleshoot and resolve issues reported by associates within a geographical area.
* Assemble, install and ensure reliability computer systems and electronic equipment.
* Assist with troubleshooting and installations within other geographical areas as required.
* Coordinate equipment installation for store and field locations within the geographical area.
References Available Upon Request
5000 Poplar Fork Road
Winfield, WV 25213
*********@********.***
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