Customer Service Manager
Resume:
Jenny Huff
Email: *********@********.***
Address: *** ***** ****
City: Elizabethtown
State: KY
Zip: 42701
Country: USA
Phone: 270-***-****
Skill Level: Management
Salary Range: $55,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jenny (Kerfoot) Huff
Home Phone 270-***-****
Cell Phone 270-***-****
301 Linda Lane
Elizabethtown, KY 42701
Email address *********@********.***
Highly accomplished accounting & financial executive with more than 20 years of experience in finance & operations management with various types of businesses. Demonstrated ability to streamline business operations, write policies & procedures for internal control, increase efficiency & bottom line profit. Possesses solid leadership, communication, & interpersonal skills to establish rapport with all levels of staff & management.
Experience
2010 - 2012 HP Enterprises, LLC
Fort Knox, KY
Financial Analyst
Prepare financial reports for HP & for the client, the United States Army Accessions Command & the Human Resource Center of Excellence
Collaborate with management to provide current state of financial condition & forecasts for various stages of the governmental contract
Onboard new employees & subcontractors
Authorize travel requests & make travel arrangements, per contract terms
Authorize travel expenditures & reimbursements
Assure compliance with government rules & regulations & contract terms for all staffing & expenditures
Wrote policies & procedures for various accounting functions
2006 - 2010 Hardin County Water District No. 1
Radcliff, KY
Accountant
Prepare & present the financial statements for three companies & consolidated reports for the Board
Prepare annual Reports to Public Service Commission & local government
Prepare & present departmental reports for management
Reconcile bank statements, investment portfolio, & calculate gains/losses & make recommendations for funds management
Lead contact for annual audit
Lead contact for the Public Service Commission
Oversee & monitor annual budget preparation & periodic forecasts
Assist with rate cases for both water & sewer utilities
Audit Customer Service Deposits & Daily Reports
Allocate expenses between funds, maintain general ledger, & ensure compliance with GASB standards, & Public Service Commission regulations, as well as NARUC guidelines for asset depreciation, & requirements as stated in bond covenants
Maintain inventory & fixed asset records
Wrote policies & procedures for various accounting & customer service functions
1994 - 2005 Fort Knox National Company
Elizabethtown, KY
Controller/Assistant Vice President
Prepared & presented reports for Board & management, including departmental financial statements for parent company & all subsidiaries, the consolidating statements for combined reporting
Responsible for financing requirements, capitalization policies, owner distributions, & asset control
Responsible for forecasts & budgets for parent company & four subsidiaries
Selected software & hardware for the accounting department & worked with the IT department to install, maintain, & update all systems
Selected & implemented three different accounting programs, as growth & budget required
Sign checks & transfer funds between accounts
Supervised, staffed, & trained accounting & payroll departments, & implemented Human Resource functions, such as legal requirements, employee files & record keeping, training, benefits, & termination procedures, such as documentation, COBRA compliance, & reports to various agencies
Ensured compliance with all federal, state, local, & regulatory agencies
Maintained sixty or more bank accounts, including Company accounts & fiduciary accounts for creditors & customers
Wrote Policies & Procedures for Accounting, Human Resources, & Payroll Departments
Coordinated activities & allocate expenses for the thirty departments in parent company, the three subsidiaries, & the other owners of the subsidiaries
Maintain inventory & fixed asset records
Random internal audits
Lead contact for annual independent audits
1987 - 1994 Whelan Johnson, Doerr, Pike & Pawley, CPA's
Elizabethtown, KY
Manager of Data Processing
Responsible for the preparation of periodic general ledgers & financial statements for over 80 companies
Prepared sales tax returns for over 20 companies
Responsible for payrolls, payroll returns, W-2 & 1099 preparation for over 100 companies
Main contact for Human Resource, Labor & Wage, & Benefit questions from clients
Tax return preparation for over 200 companies
Maintain inventory & fixed asset records for over 40 clients
Install software & maintain network for 16 employees
Assist on audits
Education
Sullivan University Louisville, KY
Baccalaureate Degree of Science in Accounting
Graduated Magna Cum Laude
Excelled in Managerial & Cost Accounting
Watterson College Louisville, KY
Associate Degree in Business Administration, Emphasis in Management
Dean's List or President's List every quarter
Tutored Mathematics & English Courses
Professional Memberships
Heartland Zonta Club - member for two years, treasurer for one year
Business & Professional Women's Club - member for six years, treasurer for four years
References
Rose Halberg, Manager, Fort Knox National Company
P.O. Box 63, Elizabethtown, KY 42702
*************@*******.***
Bill Doerr, Partner, Whelan, Doerr, & Associates
2901 Ring Road, Elizabethtown, KY 42701
****@******.***
Stephen Rice, President, Steve Rice & Associates
1690 Ring Rd., Elizabethtown, KY 42701
*****@**********************.***
Al Pike, CPA, Stiles, Carter & Associates
2901 Ring Rd., Elizabethtown, KY 42701
**@******.***
Janice Miller, Audit & Compliance, iPay, LLC
2471 Lincoln Farm Rd., Hodgenville, KY 42748
********@**********.***
Pam Benoist, Business Manager, HP
1600 Spearhead Division Ave., Fort Knox, KY 40121
********@*****.***
Peggy Carter, Owner, Carter Tax Service
2883 Campbellsville Rd., Hodgenville, KY 42748
**********@*****.***
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