Sales Customer Service

Blake Powers

Email: *********@********.***

Address: *** ****** *****

City: Broomfield

State: CO

Zip: 80020

Country: USA

Phone: 303-***-****

Skill Level: Experienced

Salary Range: $65,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Blake Powers

200 Summit Trail

Broomfield, CO 80020

*********@********.***

Home: 303-***-**** Cell: 303-***-****

MANAGEMENT - Sales // Finance Management

Product Sales . . . Marketing/Business Development . . . Mortgage Analyst

As a results-oriented sales, finance and marketing professional, have a proven track record in directing sales and finance programs. Proficient in marketing strategies and superior customer service, have acquired a reputation for commitment with solid performance. Professional achievements include:

Consistently achieved CSMS scores of 100 percent at Pulte Homes as a loan officer.

Directed FHA marketing program exceeding goal of $4 million in loans per month.

Achieved a 31% increase over the corporate average in auto sales.

Increased sales territory profitability by 37% by fulfilling business goals and maximizing resources.

Accumulated an individual and corporate auto broker account base of over 750 accounts.

Professional Achievements

Finance Management. Consistently exceeded the Pulte Homes goal of 80 percent CSMS by achieving three-month rolling Customer Service Marketing Survey scores averaging 100 percent. Attained this goal using company management techniques, careful daily organization, excellent preparation and sound planning.

Mortgage Account Acquisition. Marketed and maintained contact with previous auto clients, Lending Tree borrowers and other lead sources, to build clientele. Achieved goal of $2 million in loans by second month. Committed self to exceeding goal by developing own marketing plan targeting FHA customers.

Account Management. Achieved a 31% increase over corporate average for my efforts as an auto broker. Given a goal that was higher than company sales target, committed myself to exceed target. Crafted sales and marketing program which enabled me to generate more leads, more referrals and more sales than the previous year.

Sales Management. Directed the day-to-day operations for a large merchandiser of a $3 million territory with 100 sales associates located at six separate sites. Increased sales territory profitability by 37% with disciplined P&L management and consistent training of associates in the fundamental aspects of selling and servicing an account.

Business Development. Developed new relationships with individual clients and corporate accounts through innovative marketing strategies. Strategies included mailings, creative use of the Denver Business Directory, leads groups, newsletters, flyers, and internet advertising.

Career History

From 2011 - Present, - Contract Mortgage Analyst, Denver.

- Performed a variety of financial contract due diligence and credit risk financial analysis, review, evaluation and data input for firms such as SLS, Allonhill and Wells Fargo.

- This included underwriting, processing, customer resolution, loss mitigation, foreclosure analysis and fraud identification using software programs such as Core and LIS at Wells Fargo, DDS at Allonhill and SQL at SLS.

- Analyzed, evaluated and decisioned third party review, underwriting review and processing review on credit and income/asset documentation, business and tax returns, title/appraisal and compliance documents. Identified deficiencies and made consultative recommendations.

From 2009 - 2011, - Self Employed Day Trader, Denver

- Developed personal day trading business plan utilizing internet based educational programs via ETrade.com and Morningstar.com. Used E Trade rating & risk and profit & loss analysis to invest own equity into stocks, bonds, mutual funds and exchange trade funds.

- Maintained average portfolio gain of 33% by consistently watching stock market trends while utilizing available internet resources.

From 2008 - 2009, - Sales Executive with TransFirst Merchant Services, Denver.

- Assisted current merchant customers with transaction terminal upgrades or replacements. Analyzed merchant account for processing trends and suggested financial based solutions to improve bottom line.

- Evaluated merchant account keeping customer from moving to competitors` business. Contacted banks concerning cash advance processing solutions.

From 2006 - 2008, - Home Mortgage Consultant with Aurora Loan Services, Denver.

- Originated new refinance mortgages in all 50 states. Utilized current loan servicing database to consult with borrowers on inbound inquiries to current loan situation.

- Analyzed, evaluated and input financial data on borrower loan profiles to suggest several courses of action based upon customer needs and wants. Guided borrower through loan application and legal disclosure process using software programs such as Calyx Point, Access and Vision.

From 2003 - 2006, - Home Mortgage Consultant with Pulte Homes, Denver.

- Handled home builder finance mortgages from point of sale to close of escrow in Arizona and California markets.

- Analyzed, evaluated and input financial data regarding customer profiles/credit and suggested several mortgage alternatives based upon borrower needs and wants using software programs such as Loan Soft, Empower, DU Underwriting, Symantec ACT and Valex Real Estate. Brokered original mortgages to outside lender sources.

Other Previous Employment

Sales Broker - HM Brown and Associates

Sales Representative - Western Merchandisers, Cheyenne WY

Regional Sports Writer - The Rocky Mountain News

Educational Background

Bachelor of Science degree in Business and Marketing and Bachelor of Arts degree in Journalism and Mass Communications from the University of Northern Colorado, Greeley, Colorado.

Core Competencies, Skills & Links

Finance Management, Account Acquisition, Account Management, Sales Management, Business Development.

Desktop Underwriting Certification, Microsoft Office applications including Word, Excel, Power Point, Access, Vision, Empower, Loan Soft and Calyx Point loan origination software. Symantec ACT and Valex real estate valuation software. Also Microsoft/NT, MAC OS, MS Explorer and MS Outlook. FDDS Review Software System, CORE System, LIS System, SQL System

http://www.linkedin.com/in/BlakePowers2009

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