Manager Customer Service

Mirielys Almenares

Email: *********@********.***

Address: **** ********* ****

City: Coral Gables

State: FL

Zip: 33014

Country: USA

Phone: 786-***-****

Skill Level: Management

Salary Range: $112,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

MIRIELYS_ALMENARES

OBJECTIVE

Find a part time opening as a staff pharmacist.

I offer flexibility, morning vs. night, weekdays vs. weekends. I am bilingual. Enjoy typing. Know how to work on third party claims. Find busy, high volume pharmacies stimulating. Check prescriptions at an exceptional speed. Immunization certified. Do not mind long rides. Can multitask. Work diligently. Easily connect with people. Enjoy pleasing customers.

Achieve a higher degree. Master of Science in Management. Specialization in Health Care Management. It will help me change Companies in a creative, healthy and positive way.

Find an opening as a part time Pharmacy Manager.

I absolutely love bringing order out chaos. I can install controls. I take real joy in training. Teach time management, develop organizational skills. Increase sales. Improve productivity. Manage right-sizing. Find busy, high volume pharmacies stimulating. Analyze situations rapidly. Easily win people`s confidence. I am a team player. I am bilingual. Immunization certified. Fond of complex problems. Build loyal crews. Inspire others to top performance. More than a supervisor I am a facilitator. I show the associates the way.

Achieve a higher degree. Master of Science in Management. Specialization in Health Care Management. It will help me change Companies in a creative, healthy and positive way.

Find a part time opening as a District Manager.

As a District Manager I absolutely love bringing order out chaos. I improve productivity. I can control costs and reduce them. Manage a lot of people. Revamp operations. Improve sales. Analyze situations rapidly. Install controls. Wish to apply my newly acquired management knowledge in real time. I have studied how to save costs on activities that very few companies think about; factors like the ones that affect the sale of a prescription. Taking decisions based on this kind of information can give companies a sustainable competitive advantage in this unstable economy. Take real joy in training. Teach time management, develop organizational skills. Easily win people`s confidence. I am a team player. I am self-motivated and decisive. I am bilingual. Simplify complex problems. Build loyal crews. Encourage employee empowerment. It is a beautiful thing! It works better than a bonus. Inspire others to top performance. More than a supervisor I am a facilitator. I show the associates the way.

Achieve a higher degree. Master of Science in Management. Specialization in Health Care. It will help me change Companies in a creative, healthy and positive way.

EXPERIENCE

2010-2012 Navarro Discount Pharmacy #2 Coral Gables, FL

Pharmacy Manager

Lifted Sales from a negative number to a positive one in a period of 6 months.

Increased and kept sales for the last 2 years.

Filled over 600 prescriptions per day.

Managed personnel right-sizing.

Reduced waiting time for our clients.

Resolved patient complaints and followed up.

Organized the department in every level.

Taught staff how to read and use body language.

Educated employees with phone techniques to help customer feel welcome.

Increased the performance of every member of the department.

Highest Ebidta of all Navarro Pharmacies.

2009-2010 Navarro Discount Pharmacy #4 Miami, FL

Pharmacy Manager

Increased and kept sales in less than 4 months.

Filled over 500 prescriptions per day.

Managed personnel right-sizing.

Improved staffs discipline.

Reduced waiting time for our clients.

Resolved patient complaints and followed up.

2008-2009 Navarro Discount Pharmacy #3 Little Havana,FL

Pharmacy Manager

Increased and kept sales for the 6 months period.

Improved customer service.

Reduced waiting time for our clients.

Resolved patient complaints and follow up.

2006-2008 Navarro Discount Pharmacy #5 Hialeah, FL

Pharmacy Manager

Kept sales against an ongoing construction of the parking lot.

Lifted the team`s spirit from an unfortunate previous managing experience.

It was my pre-k experience as a Manager.

2004-2006 Navarro Discount Pharmacy #8 Miami Gardens, FL

Staff Pharmacist

Diligently helped my pharmacy manager.

Performed my duties with accuracy.

Studied the idea of becoming a manager.

1999-2004 University Pharmacy Coral Gables, FL

Technician/Intern

Learned about customer service at its best.

Developed sense of teamwork.

Educated in handling durable and medical equipment.

Inspired to become a United States Pharmacist.

EDUCATION

2010 - 2012 Immunization certified at Navarro Discount Pharmacy Miami, FL

Immunized a large number of patients for Zostavax, Fluvirin and Pneumovax.

2004 - 2004 Validation of Pharmacy Transcripts Miami, FL

Registered Florida Pharmacy Degree.

1995 - 1998 Havana University Havana City, Cuba

Doctor in Pharmacology Science.

Graduated 3.5 GPA.

1988 - 1993 Antonio Guiteras Holmes High School Havana City, Cuba

Bachelor Title.

Graduated 4.8 GPA.

INTERESTS

Help my children enlightening, exercising, dancing, cooking, and enjoying the company of friends.

TIPS

Live every minute of life. God sends you problems for you to shine once solved.

MIRIELYS ALMENARES

*********@********.***

7262 JACARANDA LANE * MIAMI LAKES, FLORIDA 33014 * PHONE 786-***-****

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